Responsibly represent the hotel through conducting conferences, making proposals and other external sales presentations to prospective customers to solicit, explain, negotiate and close hotel sales. Utilize discretion and authority to negotiate contracts and commit company with customers and establish agreements with vendors.Travel and engage in sales activities outside of the hotel to meet with and entertain customers and prospective customers, participate in tradeshows, and industry and community events to promote facilities, to make proposals, maintain contacts, and to close deals.Develop, implement and evaluate marketing opportunities in all segments.Maintain and enriching the customer database regularly.Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.Conduct site inspections and property tours with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.

Prepare Annual Budget along with Business plan and SWOT analysis in alignment with the market condition, events’ calendar and management objectives.Develop, implement and evaluate marketing opportunities in all segmentsGather and analyzing market and competitive intelligence.Maintain and enriching the customer database regularly.Coordinate all aspects of business from planning to execution for groups, meetings, events, outside catering and hotel rooms with the assistance of the relevant departments.Handle all customer concerns and complains if any to arrive at a high level of Customer Satisfaction.

Developing sales strategy, action plan, setting targets for the sales team and tracking results. Direct sales responsibility with the highest target achieved in Q4 2009.Inducting training courses and development programs to corporate and individual clients. Preparing presentations, conducting sales meeting and preparing reports to the management.

Developing customer base, promoting vehicles and closing deals for various brands & models.Preparing sales quotation, follow up, tracking order status and ensure delivery. Provide customers with efficient details for vehicle best use and maintenance.Internal coordination with after sales services, alteration services and maintenance.External coordination with clients, banks and insurance companies. Appointed as office manager to the GM during the first 6 months.