Rita Fleming Email & Phone Number

Perth, Wa, Au

Perth, Australia

Work with Industry and Practice leader to run their business effectively and efficiently covering all aspects of operations.

Perth, Australia

Manage the operations of the Diversified Industry across Australia. A member of the leadership team, the role centred on growing the business with balancing internal operations and approvals with execution of industry strategy. Manage customer satisfaction programmes. Set and reviewed budgets and manage cost.

Perth, Australia

The Account Management Office is responsible for managing Account Governance and Compliance. We are an integral part of the Account Management Team and provide the following services:• Establish and maintain the account governance structure in alignment with contract• Establish end-to-end account process management• Monitor and report account performance management• Establish and manage a Risks and Issues tracking system

Perth, Western Australia

The primary focus of the Account Management Office (AMO) is to support the sales operations at an account level for the lifecycle of a contract and to foster a collaborative client-CSC partnership. The WA Regional AMO Manager led a state team of 5 and was accountable for developing and implementing AMO services through efficient processes, tools and governance.

Perth, Australia

As a contract administrator, I co-ordinated the requirements of the Account team. The role ensured deployment of a best practice client engagement framework that ensured CSC is easy to do business with. This was achieved via the following methods:■ Processes that are consistent, integrated, efficient and meet contractual requirements. Single voice to the client.■ Roles and responsibilities that are clearly defined and avoid gaps and duplication.■ Interdependencies are identified and managed.■ Clear communication.■ Delivery on requirements and expectations.

Brussels Area, Belgium

The European Commission is an institution of the European Union, responsible for proposing legislation, implementing decisions, upholding the EU treaties and managing the day-to-day business of the EU. I worked in Directorate General XIII (Telecommunications, Information Industries and Innovation), where my main duties included:• Monitoring, analysing, and reporting the financial performance (actual vs. budget) of projects to meet contractual guidelines, cost/budget limitations, quality levels, customer deliverable quality expectations, and schedules.

Brussels Area, Belgium

Eurocontrol helps European Member States run safe, efficient and environmentally-friendly air traffic operations. For every flight in European skies, any pilot intending to depart from, arrive at or overfly one of the countries which form part of the EUROCONTROL operations area must submit a flight plan. The function of the Logistics Co-ordinator included:• Assist with the management of a central database of airspace data.• Check the detailed flight intentions against the airspace structure with the help of the Integrated Initial Flight Plan Processing System (IFPS).• Analyse the compatibility of requests before the flight plan can be accepted. In about 9% of cases, inconsistencies need to be resolved via manual interventions.• Suggest alternative routes.• Send a copy of every accepted flight plan to all local air traffic control centres in Europe overflown by that particular flight.

Dunleer, Co. Louth, Ireland

Graduate Certificate Of Business Administration, Business Administration And Management, General

National Certificate In Business Studies, Business/Commerce, General

Leaving Certificate