Rita H. Email & Phone Number

Piraeus, Attiki, Greece

Consecutive monthly rate of KPIs over client satisfaction, AHT, QA, FIR, CALLS 98% - 106%Answered 1200+ incoming calls on average monthly maintaining a positive attitude at all times in a fast-paced environment showing always empathy to the customerIdentified customer needs through active listening techniques to provide high quality assistance and if needed redirect requests to TR2 representatives.Offered advice and guidance bilingually in English and Spanish.

Treated 100+ patients annually with a year-over-year patient retention rate of 95% in my private practice.Conducted oral and maxillofacial radiology to reveal damage and illnesses. Conducted Bitewing, Panorex, and Periapical X-rays when needed.Engaged in extensive dental treatments including root canal, resin bonding, crowns, fillings, whitening (KOR) and prosthodontic proceduresProvided valuable hygienic and damage prevention advice to patients post-checkups and operation.

Diploma Of Education, Health/Health Care Administration/Management, Health Quality Accreditor And Internal Auditor

Responsible for ensuring that healthcare organizations are following best practices and standards when it comes to patient care, billing.

Bachelor'S Degree, Dentistry, Dentist

Dentists are the frontline of good oral health. working with communities to prevent and treat dental/oral disease, correct dental.