• Responsible for reviewing aged accounts receivables in Prolaw software.• Engaged clients via e-mail and phone until payment was received.• Completion of daily tasks generated by system for past due invoices. • Provided detailed reporting on collections status on a bi-weekly basis.• Trained all new accounts receivable employees.

• Responsible for the billing and collections of over 100 accounts.• Monthly reporting provided to controller with detailed analysis of multiple accounts.• Utilized star collect and effectively stored all correspondence and vital information regarding each account.• Proactively identified and solved complex problems impacting operations, management, and business direction.• Provided onsite and offsite training for all Collectors during onboarding process.• Collected 40% of accounts containing aging 120 days +