Rita Jones Email and Phone Number

Goals and responsibilities:• Manage a Nordstrom Rack that is responsible for $16 million in volume• Lead a team of 3 department managers and 45 selling and support employees• Optimize results through setting the best standards in merchandising and customer service• Merchandise and teach stores standards in departments ranging from apparel, shoes, accessories, and kidswear• Demonstrate a track record of success, by showing an increased trend in business • Build competitive advantage• Deliver a top performance, and create a positive environment in both good and challenging times• Oversee all store logistics and manage store finances• Recruit and hire the best talent• Develop a strong team that can grow into future leaders of the company• Responsible for overseeing all HR related responsibilities including resolving employee issues, disciplinary action and maintaining store complianceAchievements:• 2013, I won the Customer Service Book for the Q1 for the District• Drove consistent increases while making all controllable expenses including EBIT • Increased sales in all designer brands increasing open to buy• Promoted 35 employees to Full Line Stores.

Goals and responsibilities:• Regional Manager for 12 stores in the region (NY, NJ, CT, RI, and NE) for the Cosmetic Division, including all brands and Fine Fragrances. Total Volume responsibility of $72 million.• Oversaw 12 Department Managers with partnership of Store Managers and helped them developed their own teams.• Developed Department Managers through implementing and driving training programs• Communicated the buying team, retail director, and merchandise manager as the voice from the floor and the eyes of the competition• Provided timely, ongoing follow-up communication to stores regarding product needs • Conveyed product need information that is actionable, timely, and material to the appropriate merchant team• Established strong vendor relationships, and drove all vendor meetings and trainings to achieve a common goal• Adhered to all merchandising guidelines with all vendor partners and implement that in all stores including allocation, space and location• Supported all Visual Managers in continuing to develop all managers in order to hold the stores at the highest visual standards agreed upon with the vendors• Prepared events to maximize sales. In charge of driving Seasonal Trend Shows which included both the goal setting and production of shows• Responsible for making Budgeted selling cost and gain Market Share in most top brands.Achievements: • #1 out of 11 % of increase beating the stores. • 2012 ranked top 3 out of 11 in event results. • 2012 ranked #1 out of 20 Anniversary event results for the NE region.• Monthly Regional Recognitions from Store Manager partner’s( August 2011, November 2011, July 2012)• Created a bench and promoted 2 Department Managers to Regional Merchandising Managers.

Goals and Responsibilities:• Managed $7 million in volume and 45 employees.• Created an environment that is passionate about customer Service and sets an example of professionalism, ownership and initiative• Built strong teams through positive, proactive communication and coaching• Taught selling and developed a bench for future leadersAchievements:• Top rank for % of increase in the region;• Top event results including nominations for top events• Awarded with the Recognition of Department Manager of the month and Leader of the Quarter

Goals and responsibilities:• Demonstrated productivity through preparing and executing a business plan to optimize resources and deliver results;Achievements:• Created an event environment and had outstanding event results• Drove the highest Rewards program results out of 12 stores in the region

Goals and responsibilities:• Managed a $200.000-450.000 counter ( Lancôme, Laura Mercier, Chanel)• 2008 - Pacesetter and top tier achiever in sales• Brand recognition for achieving volume goals

Women's career department:• Responsible with merchandising as well as engaged service in the Women’s Career departmentEstee Lauder:Goals and responsibilities:• Managed a $350.000 counter• Drove results through events and merchandising• Inspired and motivated the team to achieve results

• Provided technical support by phone, modem, Internet for over 1500 customers;• Completed Basic Accounting; Working on accounting.• Used Outlook and Microsoft office for communication and for emitting business reports, events, and schedules.