Managed lifecycle of technical projects for a wide range of high-profile companies across multiple business sectors. Worked cross-functionally throughout project to align deliverables with customer expectations and business goals. Reported to leadership and provided direction to project teams.Collaborated globally on multiple projects, which involved implementing and delivering large scale POS / Retail systems, while meeting project milestones by working across multiple platforms, including staging, shipping, network, and installation activities. A listing of some of the Customers/Projects I managed include:* Sephora * Raley's* PetSmart* Fresh & Easy* Trader Joe's

Contributed to key large-scale project for Starbucks by delivering multiple activities, including staging, shipping, cabling, and installation to over 600 stores annually.* Communicated regularly with key stakeholders to support new store implementation projects globally in United States, Puerto Rico, and Canada, meeting demanding deadlines and regulatory guidelines.* Participated in implementation projects for remodeled stores by providing new hardware, software, and cabling in accordance with project objectives.

Worked closely with key stakeholders on Trader Joe’s project by managing multiple resources and milestones throughout implementation involving network and POS conversions in over 150 US stores.* Delivered new POS system installation project for over 25 new Trader Joe’s stores, working collaboratively within technical teams to troubleshoot and resolve complex issues with minimal disruption to completion.* Served as primary customer contact, communicating change and progress regularly to ensure exceptional customer satisfaction and meet defined expectations.* Built collaboration across multiple teams to manage deliverables and deadlines.Additional NCR Experience:Implementation Manager, Intel Corporation (Customer)Implementation Coordinator, Carl's Jr. (Customer)Internal Systems Engineer, Northern CaliforniaCustomer Service Specialist/Systems Administrator, Northern California