Rita Lin Email and Phone Number
- 18+ years of mobile phone industry for Product Design and Design Quality from NPI to sustaining.- Skills to lead cross-functional teams to do Risk assessment, FMEA, DFM, DFS, LL, Solution validation, Cost Control and Process improvements.-Skills to lead ODM/CM to fulfill FAI requirements, Sample Audit and Document Deliverable for attaining Go-to-Market.- Familiar with managing ODM/CM and Supplier quality- Exceptional leadership, organizational, oral/written communication, interpersonal and problem-solving skills.
- Website:
- google.com
- Employees:
- 219238
-
Quality Program ManagerGoogle Jan 2018 - PresentNew Taipei City, Taiwan.Lead cross-functional teams to fulfill customers’ requirements, improving quality and satisfaction generation by generation. Ex: Hardware Teardown Review, Design Quality Review, FAI, and Field Return Analysis….Develop project plans by combining main project schedules, Customers’ FAI date and Launched schedule then set key milestones and target. .Problem solving and Quality process improvement in factory SOP and FATP for customer reported issues. Then do cross-project sync up with different Contract Manufactures. .Drive Supplier to do Mechanical issues analysis then evaluate/balance the cost-quality for Limited Samples..Lead Simulation FAI on each project, in DVT and PVT for preventing quality issues and spec difference between Google and customers. Successfully helped CMs blocking cosmetic and function issues in the factories without release in the field. Help to prevent customers’ IQC rejections. Achievements:1. Reduced Return Rate 48%; Improved 60% customer satisfied score2. Reduced FAI rebuild from 3 times to 1st time passed3. Helped 8 new products got FAI approval without failed. -
Account Quality ManagerHtc Jun 2010 - Jun 2018Taipei City, Taiwan- Led Design, Factory and Service teams to review issues of previous generations, then prepared the proper report and demo tooling for Design review of Tier1 Telecom company in US. - Analyzed Field Return Rates then communicated with design and factory teams once Return Rates were abnormal in the field.- Led design team to do issues analysis for customers. Then worked closely to balance cost and solution analysis including materials, risk assessment, containment plan and lesson learnt for the solution selection.- Drove factory and suppliers’ implementation schedule and monitor solution effectiveness.- Led cross teams for urgent problem solving included drop call, lot rejection, safety issues for US, Canada and LATAM.- Factory Audit with 1st-Tier Telecom Customers and provide improvement plan after audit. -
Engineering Program ManagerHtc Jun 2003 - 2010Taipei City, Taiwan- Led cross functional engineering teams to get products defined, designed, dry run and validated.- Well-defined hardware development milestones and drove/managed design team to secure milestones.- Evaluated PCBA, mechanical design, components, solutions and factory capacity to dry run from prototype to mass production.- Drove suppliers to fulfill build plans. For critical parts, negotiated with suppliers, evaluated materials supply status then modified build plans and cost.- Drove cost review with design team, factory and vendors.- Kept to lead the sustaining engineering team to quick response customer issues then evaluated effective containment actions.- Negotiated with function and factory managers to implement solutions in the sustaining stage for keeping quality improved.- Led cross teams for urgent problem-solving included drop calls due to MR, lot rejection, safety issues for USA, Canada, LATAM.
Rita Lin Education Details
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Taiwan Yuan Ze UniversityIndustrial Engineering And Management -
Taiwan Soochow UniversityBusiness Mathematics
Frequently Asked Questions about Rita Lin
What company does Rita Lin work for?
Rita Lin works for Google
What is Rita Lin's role at the current company?
Rita Lin's current role is Technical Program Manager.
What schools did Rita Lin attend?
Rita Lin attended Taiwan Yuan Ze University, Taiwan Soochow University.
Who are Rita Lin's colleagues?
Rita Lin's colleagues are Yvonne Lombardo, Kakon Majumder, Priyanshu Janmeda, Duo Li, Rodrigo De Moraes, Andrew Davidson, Lloyd Garmadon.
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