Rita Mcelroy Email and Phone Number

Use Epic to check-in patients in a clinic of six doctors, who see an average of 100 patients daily. Verify patient demographic and insurance information using RTE and website tools. Collect co-pay and co-insurance amounts using InstaMed. Utilize standard office equipment and Microsoft programs. Maintain clear verbal and written communication with providers, MAs, and FOAs, as well as management. General clerical duties. Work as a team builder by problem-solving and encouraging growth.

Gathering demographic/financial information and entering in a database. Obtaining signatures of consent, photo identification and insurance cards. Verifying insurance information via RealTime Eligibility, One HealthPort, and individual websites.

· Run Daily Reports · Create Invoices · Collect Invoices and Payments(including checks and cash) · Code and Enter Invoices for Accounts Payable · General clerical duties & · Sort and distribute incoming faxes and prints · Enter vital information regarding foreign exports into database · Audit files for all required foreign export documents and file · Request any missing documentation

· Improved accuracy of funds reporting to federal agency · Records Management of over 3,000 files from the past 10 years in order to retire inactive files using D.O. E. RIDs and RIMS · Completed initial formatting and preparation of report for documenting timely bi-weekly communications involving over 125 files for quarterly and annual reporting using Crystal Reporting and Microsoft Excel · Prepared over 600 files for electronic reporting to Medicare and prepared report with corresponding information for management for accounting purposes · Electronic submission of ~750 Health Insurance Claim Forms weekly to bill review for processing · General Clerical duties

· Improved my oral and written communication skills · Utilized my skills in research, calculation and deductive reasoning in order to communicate a respected opinion

· Managed Collections accounts by bringing past due AR back over 3 years from over $20,000 to under $1,000, while keeping current accounts up to date · Learned new software · Gained knowledge of research techniques

· Processed all CA & NV Medicaid, Workers' Compensation, and Indian Health Services claims for 8 different practices totaling more than 20 different physicians · Followed up as necessary for receipt of payment or scheduling of refunds · Coordinated with and educated administration (supervisor and manager) and staff with implementation of program changes

· Checked in patients for inpatient and outpatient procedures · Obtained pre-authorization for such procedures · Checked out emergency room patients · Obtained insurance information and collected co-pays when appropriate · Assisted in the running of the gift shop · Balanced cash drawer and prepared bank deposits · Followed closing procedures, updated and created new procedures for the front desk procedure manual.