Rita Perrone

Rita Perrone Email and Phone Number

Developer Support Advisor presso Apple @ Apple
cupertino, california, united states
Rita Perrone's Location
Dublin, County Dublin, Ireland, Ireland
Rita Perrone's Contact Details

Rita Perrone personal email

n/a
About Rita Perrone

Delivered personalised customer service to international customers. Multilingual: English, Italian and Spanish.Highly skilled in managing customer inquiries, very well organised and excellent communicator. Professional competent in keeping customer needs balanced with business targets. Long experience in customer service industry with a strong sense of urgency in ensuring customer satisfaction. Good experience in handling administrative functions along with accounting tasks. Always ready to face new challenges that can improve me professionally. At the moment focusing on career development IT : IOS/MacOS/padOS Systems MS Office including Word & Excel ,Oracle, Windows, Android and Hotel booking systems like OperaBA Degree in European Languages & Culture. Cambridge Certificate of English, Level B2-C1

Rita Perrone's Current Company Details
Apple

Apple

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Developer Support Advisor presso Apple
cupertino, california, united states
Website:
apple.com
Employees:
218112
Rita Perrone Work Experience Details
  • Apple
    Senior Developer Support
    Apple Oct 2024 - Present
    Dublin, County Dublin, Ireland
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  • Apple
    Developer Support Advisor
    Apple Jan 2021 - Nov 2024
    Cork
    Providing administrative support for developers (iOS, Safari and Mac) via email and calls.Supporting developers in their enrollments, making sure the information is current and no discrepancy is found by using all necessary team support tools and resources to effectively handle the requests.Making sure to deliver a professional service, by ensuring responses are accurate and complete to met all the different customer's needs.
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  • Apple
    Deployment Programs Senior Advisor
    Apple Feb 2023 - Jul 2023
    Cork
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  • Apple
    Deployment Program Advisor
    Apple Apr 2022 - Jun 2022
    Cork
    Handling and supporting governative and education entities by verifying their validity for the enrolments in Apple Business Manager and Apple School Manager.Providing administrative support using different tools and resources to effectively handle the customer's queries.
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  • Trim Castle Hotel
    Reservations And Front Desk Agent
    Trim Castle Hotel Jan 2018 - Jan 2021
    Trim
    Analyzed all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations. Manage tour group bookings and all incoming calls for reservation department, ensuring to response to all queries and maintained professional relationship and atmosphere at all times.Greeted and welcomed all hotel guests with a smile. Processed daily invoices and billed renewed invoices to clients.
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  • Trim Castle Hotel
    Front Desk Receptionist
    Trim Castle Hotel Jan 2017 - Jan 2021
    Trim
    Meet & Greet all the customers in a warm and friendly mannerHandled bookings, choosing rooms for guests & handed out keys, passing messages on to guests and completed certain procedures when guests check in and check out.Answered visitors enquiries on the local amenities having a good knowledge of the area. Sorted the emails and answered incoming calls on switchboard. Arranged travel and accommodations, and prepared vouchersProficiency on Microsofft Office Suite and Opera Booking system. Multitasking and time-management skills, with the ability to prioritize tasks
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  • Decathlon
    Store Assistant
    Decathlon Oct 2012 - Aug 2013
    Catania, Italia
    Dealt with different kinds of customers (all ages, backgrounds), served and assisted them. Promoted and sold all type of sport goods: soccer, cycling, skiing to camping. Learned how to work in a team, in a fun but at the same time professional environment. Contacted customer to follow up on purchases, suggest new merchandise, and inform them about promotions and upcoming events. Greeted customers entering the shop to ascertain what each customer wanted or needed
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  • Il Principe Hotel
    Receptionist
    Il Principe Hotel Aug 2012 - Nov 2012
    Catania, Italia
    Managed reception desk: customer meet & greet, telephone & switchboard; organised bookings for business, coach tours, international tourists, conferences, weddings and other celebrations. Managed and planned room booking using Nuconga software, very similar to Opera, online bookings. Resolved all customer needs and queries in a friendly efficient manner, provided local information: travel, transport, entertainment etc
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  • Euronics Italia S.P.A.
    Store Assistant
    Euronics Italia S.P.A. Mar 2006 - Sep 2008
    Palermo, Italia
    Euronics is an international electrical retailer. They have a good range of different products, from home furniture to mobile phones and computer. I promoted and sold, dealt with different customers.
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Rita Perrone Skills

Assistenza Clienti Lingua Inglese Microsoft Office Problem Solving Customer Service Merchandising Powerpoint Pubbliche Relazioni Marketing Internet Explorer Email Nuconga Hotels Lingua Spagnola Traduzione Hotel Gestione Magazzino English Microsoft Excel Teamwork Spanish French Translation Opera Accounting Administration

Rita Perrone Education Details

Frequently Asked Questions about Rita Perrone

What company does Rita Perrone work for?

Rita Perrone works for Apple

What is Rita Perrone's role at the current company?

Rita Perrone's current role is Developer Support Advisor presso Apple.

What is Rita Perrone's email address?

Rita Perrone's email address is ri****@****ple.com

What schools did Rita Perrone attend?

Rita Perrone attended Università Di Catania, Istituto Prov.le Di Cultura E Lingue Ninni Cassarà.

What are some of Rita Perrone's interests?

Rita Perrone has interest in Languages, Contact With Customers, Music, الأطفال, Letterature, Travel, Cinema.

What skills is Rita Perrone known for?

Rita Perrone has skills like Assistenza Clienti, Lingua Inglese, Microsoft Office, Problem Solving, Customer Service, Merchandising, Powerpoint, Pubbliche Relazioni, Marketing, Internet Explorer, Email, Nuconga.

Who are Rita Perrone's colleagues?

Rita Perrone's colleagues are Rasim Yıldız, Andrea Loiacono, Darren Neal, Kevin Kim, Flor Canto, Ohood Al_omary, Baljinder Kaur.

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