Waitress/Food Runner
CurrentHostess• Process takeout orders by managing multiple phone lines• Display professionalism while greeting customers and seat them in a timely fashion• Interact with third party services, such as Grubhub, Uber Eats, and DoorDash• Accurate reconciliation of cash drawer upon closeServer• Operate Aloha computer system to place orders and process transactions• Greet customers and offer menu recommendations and answer guests’ questions• Provide excellent service to ensure customer satisfaction• Collaboratively working alongside co-workers to promote team successFood Runner• Communicate food orders to kitchen staff accurately• Present food to tables in a timely and professional manner• Maintain a clean and organized kitchen station• Assist all servers and bartenders with the carrying of plates efficiently• Cross-trained many positions to ensure seamless service
