As an Accountant and Office Manager I utilize my extensive experience inaccounting to promote the overall management of the business.AccountantPerformed duties including payroll, accounts receivable, accounts payroll with accuracy for signatureProvide Notary Services and prepared correspondence for employees as well as customersOffice Manager of an apartment complex:Hire, supervise, train and prepare monthly schedules for the Administrative and Maintenance Department Complete the overall process of accepting tenants, discuss and ensure tenants understand and adhere to all contracts and regulations enforced by the apartment communityOversee the collection of rent, delinquent accounts, process eviction notices and finalize the procedures per regulationsAppraise all invoices for final paymentThe Village at Carlsbad under construction (At the Corporate Office and Onsite)Supervised/Managed subcontractors to completion of the final 72 of 144 units Verified job completion on subcontractor and vendor invoices, prepared Lien Releases for all paymentsReview of blue prints for ordering materials Order and schedule delivery for appliances, plumbing fixtures, landscapingManaged staff (cleaning, punch outs, final clean)Approved construction project conducting inspections/final inspection

As Office Manager, Utilized my extensive experience in Business Administration in order to achieve high administrative output.Oversaw customer service actions; organize office operations and procedures, as well as receiving, controlling and maintaining accounts receivables and accounts payables and routing all incoming correspondence, for final action ensuring that all requests for action or information is acted on.Managed records retention program giving proper attention to legal, tax and operational concerns while maintaining complete confidentiality.Served as the Human Resources Officer/Medical Administrator, provided administrative support and assist employees with rules and regulations and entitlements in regards to employee benefits. These benefits include, but are not limited to Life Insurance, Health Insurance, Payroll, Simplified Employee Pension (SEP) and Health Savings Account (H.S.A.), Workmen’s Compensation, Leave entitlements. Served as the conduit between employees and Insurances Company. Additional duties: administer accounts payable and receivable, take appropriate steps for collections due to past due billing, process tax returns, and e-files utilizing Lacerte software. Prepared a wide range of letters, memorandums and reports utilizing the MS Office Applications for internal and external dissemination. Review and ensure proper format, grammar, typographical accuracy, and conformance with procedures and preparing these reports in a positive tone. Schedule all appointments and maintain a calendar of events for Stakeholders, Supervisors and Staff in order to make effective use of time and resources. This encompasses but not limited to business meetings, conference calls, training, and special events.Managed payroll processes, and develop and maintain various reports which include: reminder notices for quarterly estimated payments and payroll, monthly purge time slips as invoiced.

Investigated Network and Host based Intrusion Detection System alerts for potential threats to my client’s network. Monitored and investigated alerts generated from SIEM correlated events. Provided first level incident handling support for multiple fortune 500 clients. Worked with support teams to investigate and remediate vulnerabilities on their respective systems. Utilized tools such as the ISS Site Protector and McAfee NSM console to review alert traffic information, McAfee’s Foundstone Superscan4 to identify and finger print devices on the network, and Windows Server Update Service to investigate patch level of Windows systems.

As an Administrative assistant, I gained a broad-based experience covering all administrative duties, including levels of communication of daily, weekly, monthly, quarterly and yearly deadlines, executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, document preparation, travel/meeting coordination, project support, monthly, quarterly and yearly budget.Oversaw, maintained and controlled the budget for the department including but not limiting to: invoices, purchase orders, travel and supplies ensuring proper coding and reconciling monthly transactions to ensure transactions and data were reported accurately. Primary support person for People Soft/Oracle based application for Employee Annual Reviews.Created and maintained management weekly reports via downloading information from PeopleSoft application to MS Excel and making the appropriate modifications required. Liaison with vendors for all drug screens and background checks (pre-placement and post accident). Presented weekly new hire orientation for new employees. Processed all office supply orders and maintained inventory, approved and coded invoices/vouchers for payment and reconciled credit card monthly statements. Created and designed invitations, fliers, programs and advertisements for retirements, anniversaries and luncheons utilizing MS PowerPoint and Word. Prepared and assisted with presentations required for monthly and yearly class requirements including Government Ethics, Sexual Harassment, Safety and Security for new and current employees.Additional duties: scheduled conference rooms and coordinated meetings, administered all travel, answered, screened and handled telephone calls and walk-ins, prepared correspondence for all functions within the Human Resources arena and prepared job requisitions and administered the payroll and distribution payroll checks and bonuses.

Responsible for interacting with visitors, answered phones, scheduled and confirmed patient appointments. Prepared new patient files with their medical history, insurance verification and additional office forms as required per patient. Responsible for collecting and posting fees once patient had finish their consultation with attending physician. Reviewed and verified all billable invoices for appropriate coding and tracking. Organized and maintained the medical records and files as well as maintaining the patient confidentiality. Ensured required inventory was on hand for our office staff in order for them to fluidly perform their day-to day patient care. Attended monthly staff meetings and trainings in order to remain with the most current patient care and the most current technology readily available for patient care.

Provided technical support for several organizations. Defined and resolved moderately complex customer problems as it relates to IT, PC hardware, software, mainframe, printers, network, Internet/Intranet, password resets, troubleshoot, install/upgrade software. Regularly performed remedy administration and educational duties which included: requesting employment identification cards, and conducting new employee training (on the use of various support applications). Maintained and updated our policy and procedure online database (KnowledgeBase). Supported internal and external customers in various areas including: Add/delete/change passwords of IDs, create, update and delete tasks (assignment, locations etc.). Created trouble tickets/IMACS using the following tools: Remedy, Vantive, Digital Work Flow/Service Center, and Bessy. Supplied customers with additional services to incorporate: via SMS, Control-IT and NetMeeting. Some collateral duties consisted of creating and updating standards, policies and procedures. Prepared and maintained weekly and monthly surveys statistic reports and inventory reports. Processed work orders via phone calls, email and faxes, monitored Work Orders, notified and updated all customers, data entry, monitored mainframes and servers. As a result of work excellence, I was granted the Shift Lead position.

Performed a wide variety of management and administrative methods, practices and procedures such as maintaining spreadsheets; compiling various reports, collecting and analyzing information related to administrative workflows, Responsible for, but not limited to, the following duties: Office/Secretarial Duties; Human Resource Management; Time and Attendance; Budget/Finance/Procurement; Filing/Record-Keeping; Labor Management Relations; Worker’s Compensation Program; Travel.Upheld HIDTA budgets for five initiatives including overtime, travel, supplies, equipment, services and facilities. Reviewed and verified all billable invoices and vouchers for appropriate coding and tracking, updated and maintained the MasterCard worksheets and statements; obtained funding and coding before submission for the Executive staff, Emergency Medical Team (EMT), Special Response Team (SRT), and High Intensity Drug Traffic Area team (HIDTA). Managed all re-programming of funds for each of the five initiatives.Assisted with annual reports, yearly initiatives, executive summaries, threat assessments and yearly budgets. Administer inventory for Executive staff, HIDTA, SRT, EMT, and prepared inventory reports. Prepared statistical summaries, charts, graphs and tables for inclusion in written and oral presentations. In April 1998, worked a detail assignment to Central Region Dallas, Texas were I served for a period of four months under the direction of Associate Regional Director Chavarria.During my tenure at Central Region, had oversight of the Travel Section which governs the eight Border Patrol Sectors.Coordinated all travel arrangements for Border Patrol Instructors within Central RegionMaintained and managed the travel budget ensuring the availability of funds for temporary duty assignment (TDY) as well as ensure that the appropriate budgetary project codes were utilized for expenditure accountability.

As an employee of West Texas Utilities/ Central & Southwest Services, I had the opportunity to expand my knowledge and skills in various positions.Marfa, Texas, Administrative Assistant to the Marfa Sector Division Manager.Duties included: budget, payroll, Sales Tax, Expense Reports, Accounts Payable and Accounts Receivable.Abilene, Texas:, Duties included: budget, payroll, expense reports and market research. Trained employees on new and updated software locally and throughout the RegionPresented newsletters and provided training to all Office Staff on various MicroSoft Office products. In addition, I was privileged to learn and be a part of the inventory team for Region.Tulsa, Oklahoma, as the Computer Analyst, Novell Administrator and Office Vision Administrator, I provided computer support for over 8,000 internal clients.