● Carpooling and providing after school care to a close friend’s child● Volunteering at the school library, assisting the librarian with projects and organization● Volunteering at the school to assist with security, administrative projects and playing games with the children

● Entered Invoice details from physical documents to a digital database with precision and speed● Alphabetized documents, general filing duties and prepped documents for archival● Responsible for preparing, applying accurate postage and transporting a large volume of checks to vendors● Assisted the Office Manager with special projects

● Obtained Property and Casualty along with Life and Health insurance licences● Spoke with prospective leads about a variety of insurance products and worked to find what fit them best● Entered data into multiple systems with accuracy while staying engaged with the client

● Managed household bills, budgets, housekeeping and meal preparation● Provided care for my own child and offered part-time childcare to supplement income● Took time to research activities that brought learning and creativity into our daily routine

● Processed customer payments through ACH, credit card applications, credit limit increases and IT support● Lead meetings on following policy and procedures along with sharing insight on how to better assist customers● Trained new team members and performed call reviews to help develop and coach them

Regional Manager Plano, TX● Managed two retail locations to ensure sales and customer satisfaction standards were met● Provided feedback and business reports to CEO to advance business growth and development● Conducted interviews, trained new hires, helped and coached associates with day to day customer challengesWarehouse Fulfilment Manager● Oversaw inventory management process for national retail and wholesale locations● Worked closely with retail stores for requests involving product, hardware and store supplies● Processed online orders and communicated with customers via email and over the phone