Rita Simão Email & Phone Number

Responsible for two areas, Digital and Analytics. The main purpose is to improve customer experience using journey analytics and creating new digital solutions. Main activities in Digital include: - Define new products for the Digital Roadmap;- Manage digital products developments; - Kick-start new projects in the form of mVPs (minimum viable products); - Use Agile framework to manage ongoing projects. For the Analytics: - Collect, data analysis, data validation and data visualization from data from different sources; - Create self-updating reports, using Power BI; - Specification, integration and maintenance of information systems. - Using Power BI through Google Analytics to analyze the digital solutions. - Consult various stakeholder groups to create different KPIs from the activity of the different groups.

Developed reports ( in Power BI) by gathering relevant data, generating and interpreting indicators (most relevant: grid connection requests, service orders, clients’ complaints). Supervisions Key Performance Indicators. Responsible for providing compulsory reports to the Portuguese energy regulator (ERSE). Prepares data for internal audit purposes (SCIRF). Develops and updates a Client and Protocol Database, allowing the monitoring of interactions of the company with key stakeholders; Responsible for providing internal customized requests. Participates in transversal projects highly focused on the Client.

Responsible for the entire management of the contestReceptioned and analysed applications regarding energy efficiency solutions in Service and IndustryPreparation of materials and propaganda before and after gala awards ceremony

Postgraduate Degree In Enterprise Data Science & Analytics

B2

Master’S Degree In Electrical And Computer Engineering, Major: Energy; Minor: Computers