Rita Stevens Email & Phone Number

Hampshire, England, United Kingdom

Helping Clients to source competitive mail, eCommerce, fulfilment and distribution solutions through supplier networks. Assisting with marketing, sales support to help companies target specific audiences.

Hatfield, Herts / Home Based

New business development, selling across 3 x main sectors, e-commerce, publishing and book distribution. Understanding supply chain to identify distribution solutions. Building and maintaining client relationships and increasing pipeline activity. 2006 – 2011 – Account management 50+ accounts to increase revenue and cross-sell to optimise potential opportunities.2011 – 2015Marketing / Admin (Reduced hours / role to accommodate family commitments)Researching various sectors and identifying new business opportunities through direct email marketing campaigns. Sourcing and implementing new CRM system across the company to manage client database.

Initially managing top 50 clients to develop and maintain corporate accounts in the London area to increase revenue streams and secure long term contracts. Specifically targeted a database of existing accounts focusing on Japanese companies with a global distribution solution supported by our HQ in Japan. Continued to develop a healthy new business pipeline supported by an internal telemarketing team.

Sourcing call centre system, recruiting multi lingual staff and setting up new processes for a European call centre function for major IT client based in Ireland. Set up training programmes for call centre staff to manage call volumes and meet SLA targets. Sales - Generating new business clients for the UK - Ireland pallet lanes. Nurturing and developing new client relationships to meet revenue targets.