Rita U. Email & Phone Number

I am an experienced Business Analyst and IT consultant who is passionate about business and information analysis. With a strong technical background and a recently completed master’s degree, I am able to provide data-driven insights and optimize business processes. My skills lie in identifying business gaps, gathering requirements, conducting client interviews, engaging stakeholders, performing user acceptance tests (UAT), and delivering tailored solutions that are within budget and time constraints. I have a proven track record of ensuring customer satisfaction, profitability, and sustainability. I am adept at setting up IT systems, conducting risk assessments, and recommending improvements to enhance efficiency. Also, I am proficient in network engineering, including design, troubleshooting, and managing network configurations to meet client specifications. My interpersonal skills are strong, and I have a track record of building and maintaining relationships with stakeholders. I am committed to providing exceptional support, education, and training to enhance user confidence and maximize system performance. My past experiences include roles in technical support and IT internships, where I consistently delivered prompt and professional assistance while resolving complex issues.