Customer information management, problem solving, warranty repair and extended certificate registration. FPR - fixed price repair sales. Work with multiple systems - Comearound, TDS, OTD, SAP, Clarabridge Engage and others. Additional experience (volunteering) in marketing department - event organization, information collection, gift selection, etc.

Manufacturing monitoring system HorasOEE and smart storage solution Inostorage presentation, training, implementation process management. New B2B partner search and addressing in EU via LinkedIn Sales Navigator, Perplexity.ai use for information gathering.

Collected OECD project research data analysis and coding according to predefined classification criteria.

OECD project first phase - student knowledge test administration in high schools according to the scenario defined in the project.

Housekeeping department process management - employee hiring, training, schedule planning, etc. Department inventory management, budgeting, collaboration with stakeholders.

Housekeeping department daily process supervision, VIP guest room preparation, inventory management, guest arrival/departure planning in context of housekeeping service providers work load planning, employee training. Collaboration with all involved stakeholders.

Room availability management in context of maintenance, arrival/departure and other aspects. Assistance to the department management and cooperation with all involved stakeholders, team work flow registration in HRM Visma Talent Solutions.

Cleaning personnel management and scheduling, work timekeeping, report preparation, provision of necessary equipment in facilities, employee hiring, training and firing, and other responsibilities.

Sales data analysis, product placement management (visual merchandising), employee training, consumer consulting, product management - stock, delivery, transfer, etc.

Consumer consulting, product management - delivery, placement, missing unit identification and replacement.