• Establish business relationships with clients, involving budgeting and negotiation for private and corporate events at the restaurants Via Graça, A Casa do Bacalhau, and Sushi Del Mar;• Responsible for the ongoing update of communication materials for the restaurants, as well as for devoloping communication materials for the company;• In charge of producing custom materials necessary for events, such as exclusive menus.

• Welcomed guests and created a positive first impression;• Managed reservations and efficiently allocated rooms based on guests' preferences and needs;• Handled check-in and check-out processes, ensuring a smooth and pleasant experience;• Demonstrated exceptional problem-solving skills by actively listening to guests' concerns and complaints, resolving any issues to achieve utmost satisfaction.

• Planned and promoted events;• Managed social media platforms, creating engaging content and maintaining an active online presence;• Established and enhanced the club's brand identity and image.