Rita Kaul Email & Phone Number

Houston, Texas Area

United States

Houston, Texas Area

Shell Aviation (SAV) operates at 800 airports in over 40 countries worldwide, fueling an aircraft every 12 seconds. Servicing a broad range of customers from large global airlines to small private planes, SAV must provide quality, timely and most importantly, safe services to these valued customers• Leading a team of 3 Shell HSSE & Compliance professionals, 8 audit contractors and overseeing a large network 220 Agent Operators at airport locations across the region• Responsible for ensuring that Shell's internal policies, systems, and procedures are adhered to in accordance with the strict HSSE guidelines set forth by Shell and external regulators• Successfully driving our continuous improvement culture through worker training and engagement has significantly reduced injuries from a Total Recordable Case Frequency (TRCF) of 7.8 in 2008 to 2.1 in 2010, to 0 in 2013-2016• Proven ability to win Hearts and Minds and communicate effectively with all stakeholders, including Agent Operators in the field, actively listening and showing empathy, thereby building solid relationships and trust while constructively challenging them to “step up for safety” to significantly improve the level of knowledge, engagement and ownership for safety. Also key is maximizing the effectiveness of site inspections and Hearts and Minds workshops I lead through open, two-way dialogue, sharing of insights, richer findings and learnings to drive ongoing improvement• Recognized by SAV senior management, including a VP Award from our global leader in London, and was asked to share the best practices I implemented and sustained in the Americas with SAV Leadership Teams and colleagues in Asia, Europe and the Middle East• Selected to Shell Group Audit Team and conducted Shell HSSE & SP Management System audits (LOD3) for Aviation, Lubricants and Distribution Terminals and Pipelines

Houston, Texas Area

• Supported the Regional HSSE & Compliance Manager by delivering results against targets • Implemented and sustained critical HSSE/Compliance programs including: The assurance to site management and SAV auditable HSSE and Fuel Quality/Compliance performance to Shell Group and relevant regulators• Selected, trained and accredited local inspectors for the locations they were auditing within the Americas region• Established and managed execution of the annual regional inspection program and ensured that all inspection reports were recorded in the appropriate systems • Monitored timely close-outs of non-conformances from audit programs • Led incident investigations and provided recommendations and corrective actions to drive continuous improvement• Contributed to the continuous improvement of the global compliance system by tracking weak trends and championing solutions• Ensured Regional compliance with all relevant Group standards including, but not limited to, the Shell Aviation Operations Manual (SAOM), the Global Compliance Framework (SAVAI), the Shell Aviation HSSE Control Framework, and the Shell Aviation Quality System (SAQS) • Managed the Lead Permit Issuer (LPI) / Permit Issuer (PI) / Work Clearance Officer (WCO) training and competence program as part of the Shell Aviation Safe Systems of Work (SSOW)• Assisted with implementation of the Shell Group Control Framework HSSE competency in conjunction with the global Aviation HSSE team• Led Hearts & Minds (Behavioral Safety) workshops for agent operators and branded resellers

Houston, Texas Area

• Provided HSSE proficiency, counsel, and challenge to leaders through ‘leading by example’• Implemented and sustained critical HSSE programs including: Incident Investigation & Analysis, Management of Change, Group Security Standards, Emergency Response, Product Stewardship and Health Management Standards. Deliverables included: the assurance to site management of auditable HSSE performance and data to Shell Group and relevant regulators • Proactive involvement in 560+ sites in the United States and Canada: SAV Canada Operations Network (45 sites), Branded Reseller operations (Eastern Aviation Fuels - 310 sites) Joint Venture operations (Servisair & Shell Fuel Services - 14 sites) and approximately 200 third party sites where SAV owns product title, with associated responsibility and liability• Delivered on SAV US performance targets and initiatives by providing leadership in the implementation of the HSSE-MS, the Group HSSE Control Framework, Compliance Program and Training and Operations in Shell Aviation’s network of fixed facilities and into-plane service operations

Houston, Texas Area

• Provided Health & Safety support to assigned Shell Houston Central Business District organizations, as well as field presence and expertise as the Health & Safety focal point to 35 Distribution Terminals and affiliated Pipeline Operations across the US • Reviewed SOP US Distribution safety policies and procedures and evaluated compliance of operating practices. Developed new and modified existing safety-related procedures, policies, programs, and training materials for SOP US Distribution, as needed, to facilitate compliance and enhance safety performance. Led audits and reviews, as well as incident investigations, and responded to emergencies across the US • Travelled frequently to various company locations across the US to provide guidance and assistance regarding health and safety issues and program/process implementation

Austin Industrial, Houston, Texas Jan 2001-Nov 2002Industrial Hygiene / Health & Safety Field Supervisor• Held Safety Leadership position with Austin Industrial, overseeing hundreds of contractors for each of the following client companies during process unit turnarounds: Equistar Petrochemical Lyondell-Channelview Chemical Texas Petrochemical Lyondell-Bayport Chemical Amoco BP (for Altair-Strickland)