Rita Batalha Email & Phone Number

Hey, I’m Rita! 👋🏾I’m a programme lead specialising in digital transformation and customer experience. Bringing over 10 years of experience → I have managed several transformation programs totalling £500m, leading complex programs across tech, consumer products, retail, manufacturing, and more. Here are a few highlights of my portfolio:🔷 Directed a digital transformation program for a global manufacturer, revamping the global CX; co-designed the operating model to achieve a 20% increase in operational efficiency.🔷 Restructured a DTC transformation and migration program for a large US beauty brand to Salesforce Commerce Cloud and Sanity, supporting the brand's ambition of becoming a $1 billion brand by 2025.🔷 Led the digital delivery of loyalty and e-commerce products for two multi-million retailers, resulting in over £0.5m in sales; oversaw the entire process from scoping to release.► My focus has always been on bringing greater agility, more efficient operations, and speed to market for businesses.🔵 New website coming soon - so watch this space!- - - -I also freelance remotely while exploring the world, advocating for remote work, flexible working and the lifestyle of digital nomads. Freelancing and remote working often come with a lot of uncertainty and limiting beliefs.This is why, I founded Live Lite, a boutique advisory services for remote workers and freelancers to help them elevate their career + achieve flexibility + freedom + financial stability.🔷 This is what I hear from people after their 1:1 with me.‘ 𝐀𝐟𝐭𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐝𝐢𝐬𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐰𝐢𝐭𝐡 𝐠𝐞𝐧𝐞𝐫𝐢𝐜 𝐚𝐧𝐝 𝐮𝐧𝐢𝐧𝐬𝐩𝐢𝐫𝐞𝐝 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐩𝐚𝐬𝐭, 𝐈 𝐰𝐚𝐬 𝐭𝐡𝐫𝐢𝐥𝐥𝐞𝐝 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐬𝐚𝐭𝐢𝐨𝐧 𝐑𝐢𝐭𝐚 𝐛𝐫𝐢𝐧𝐠𝐬 𝐭𝐨 𝐡𝐞𝐫 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬. ‘‘ 𝐈 𝐡𝐨𝐧𝐞𝐬𝐭𝐥𝐲 𝐟𝐞𝐞𝐥 𝐥𝐢𝐤𝐞 𝐈 𝐜𝐚𝐦𝐞 𝐨𝐮𝐭 𝐨𝐟 𝐢𝐭 𝐰𝐢𝐭𝐡 𝐞𝐯𝐞𝐫𝐲 𝐭𝐨𝐨𝐥 𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞 𝐭𝐨 𝐛𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥. ‘🔵 Click my ‘Featured Section‘ to book a 1:1 with me, and let's chat away!

Listed skills include Digital Marketing, Strategic Planning, Project Management, Brand Management, and 5 others.