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Hey, I’m Rita! 👋🏾I’m a programme lead specialising in digital transformation and customer experience. Bringing over 10 years of experience → I have managed several transformation programs totalling £500m, leading complex programs across tech, consumer products, retail, manufacturing, and more. Here are a few highlights of my portfolio:🔷 Directed a digital transformation program for a global manufacturer, revamping the global CX; co-designed the operating model to achieve a 20% increase in operational efficiency.🔷 Restructured a DTC transformation and migration program for a large US beauty brand to Salesforce Commerce Cloud and Sanity, supporting the brand's ambition of becoming a $1 billion brand by 2025.🔷 Led the digital delivery of loyalty and e-commerce products for two multi-million retailers, resulting in over £0.5m in sales; oversaw the entire process from scoping to release.► My focus has always been on bringing greater agility, more efficient operations, and speed to market for businesses.🔵 New website coming soon - so watch this space!- - - -I also freelance remotely while exploring the world, advocating for remote work, flexible working and the lifestyle of digital nomads. Freelancing and remote working often come with a lot of uncertainty and limiting beliefs.This is why, I founded Live Lite, a boutique advisory services for remote workers and freelancers to help them elevate their career + achieve flexibility + freedom + financial stability.🔷 This is what I hear from people after their 1:1 with me.‘ 𝐀𝐟𝐭𝐞𝐫 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐝𝐢𝐬𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐰𝐢𝐭𝐡 𝐠𝐞𝐧𝐞𝐫𝐢𝐜 𝐚𝐧𝐝 𝐮𝐧𝐢𝐧𝐬𝐩𝐢𝐫𝐞𝐝 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐩𝐚𝐬𝐭, 𝐈 𝐰𝐚𝐬 𝐭𝐡𝐫𝐢𝐥𝐥𝐞𝐝 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐬𝐚𝐭𝐢𝐨𝐧 𝐑𝐢𝐭𝐚 𝐛𝐫𝐢𝐧𝐠𝐬 𝐭𝐨 𝐡𝐞𝐫 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬. ‘‘ 𝐈 𝐡𝐨𝐧𝐞𝐬𝐭𝐥𝐲 𝐟𝐞𝐞𝐥 𝐥𝐢𝐤𝐞 𝐈 𝐜𝐚𝐦𝐞 𝐨𝐮𝐭 𝐨𝐟 𝐢𝐭 𝐰𝐢𝐭𝐡 𝐞𝐯𝐞𝐫𝐲 𝐭𝐨𝐨𝐥 𝐩𝐨𝐬𝐬𝐢𝐛𝐥𝐞 𝐭𝐨 𝐛𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥. ‘🔵 Click my ‘Featured Section‘ to book a 1:1 with me, and let's chat away!
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Program DirectorRita BatalhaLondon, Gb -
Programme Lead - Digital Transformation & Customer ExperienceRita Batalha Jul 2021 - PresentLondon, England, United Kingdom💁🏽♀️ I help businesses:• Implement and drive digital and change transformation programmes• Drive the development and delivery of new digital products• Develop e-commerce/DTC and customer experience initiatives ✅ Services I provide:• Business and Digital Transformation Strategy• Project & Programme Management• DTC & E-commerce Strategy and Implementation• Customer Experience Strategy -
Senior ConsultantCapgemini Invent Jan 2020 - Jul 2021 -
ConsultantCapgemini Invent Aug 2017 - Dec 2019London, United Kingdom -
Global Business Planning ManagerPhd - Global Strategy Unit Sep 2015 - Jul 2017London, United KingdomAdvised Global Unilever executives on digital business strategy, budget setting and global media performance in North America, Europe, LATAM and Asia-Pac -
Senior Digital PlannerPhd Uk Apr 2013 - Aug 2015LondonLed multiscreen digital initiatives for Sainsbury’s (Promo, Nectar, Tu and Home), Gap (Brand, Baby & Kids, Promo and Limited editions) and McCain (Chips, Jackets and Masterbrand).
Rita Batalha Skills
Rita Batalha Education Details
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Strategic Marketing
Frequently Asked Questions about Rita Batalha
What company does Rita Batalha work for?
Rita Batalha works for Rita Batalha
What is Rita Batalha's role at the current company?
Rita Batalha's current role is Program Director.
What is Rita Batalha's email address?
Rita Batalha's email address is ri****@****ail.com
What is Rita Batalha's direct phone number?
Rita Batalha's direct phone number is +4420744*****
What schools did Rita Batalha attend?
Rita Batalha attended Cranfield University - Cranfield School Of Management, Instituto Superior De Ciências Do Trabalho E Da Empresa.
What are some of Rita Batalha's interests?
Rita Batalha has interest in Yoga, Photography, Novels And Cooking, Philanthropic Travel.
What skills is Rita Batalha known for?
Rita Batalha has skills like Digital Marketing, Strategic Planning, Project Management, Brand Management, Marketing Strategy, Strategy, Advertising, Fmcg, Business Strategy.
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