Rita Ramos Email & Phone Number

San Francisco Bay Area

• Managed day-to-day online sales activities and collaborated closely with Account buyers to enhance item visibility and customer purchases.• Developed innovative strategies that resulted in a 10% increase in sales compared to the previous year.• Conducted daily reviews of e-commerce listings, ensuring accuracy and effectiveness.• Prepared and presented weekly/monthly reports to upper management, providing insightful analyses for informed decision-making.• Analyzed sales-related metrics, including inventory, pricing, and promotions, to optimize business strategies.• Worked cross-functionally with multiple team members to align efforts and achieve common goals.• Assisted in managing the channel P&L, exceeding budgeted sales and margin targets.• Identified new opportunities, trends, and insights to drive continuous business growth.

Oakland, California, United States

• Daily time bound completion of kit packing and quality control checks• Monitor low stock items• System inbound and outbound daily transfers• Create weekly kit menu• Bi-monthly overnight hard count of inventory• SOP creation of inventory task• Weekly site audits• Manage selection, delivery and receipt of inventory• Oversee timely delivery and payment of products• Item Setup for all new items• Organizing and keeping track of inventory• Logging inventory into management system• Entering purchase orders for vendors in to POS system

Oakland, California, United States

San Bruno, Ca

• Work within Jira system, maintaining department dashboard for current and new tickets • Solve problems and conduct root-cause analysis for large-scale problems• Create and execute weekly training sessions and office hours for Home merchandising team• Support the continuous improvement of processes, tools and people by analyzing the business andbuilding a feedback loop with the right stakeholder• Build trusted relationships with key stakeholders within the organization to generate proper level of awareness and adoption of the team’s objectives and goals• Support and provide feedback to senior executive and category teams throughout an item’s life cycle to help reach business goals• System expert and go to person for back end system issues• Help create new skus setup within internal system• Monitor external item setup from supplier, average yearly setup across Home department is over 200K• Document and train merchants on systems

San Bruno, California

• Manage mid-size projects by working with cross-functional partners; setting milestones; tracking progress towards goals and following up with partners to ensure deadlines are met. • Help resolve back-end and customer facing content issues related to site assets and navigation and item data by researching and identifying issues. • Manage day-to-day relationship with third party partners by prioritizing deliverables providing subject matter expertise, reviewing reports to determine course of action, identifying trends and opportunities for improve operations. • I helped manage 14 associates in off shore office, training and developing new processes to help manage workflow• Shares knowledge of systems and processes by documenting and sharing best practices; developing training materials; and presenting training programs to internal and external business partners.• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.• Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.• Demonstrates up-to-date expertise in Site Operations and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

• Manage item setup for entire Home department• Monitor all new items, making sure they are properly implemented through all back-end systems• Process improvement and resolve back-end, customer-facing content issues• Work close with engineers to help improve internal system

Brisbane, Ca

• Assist senior buyers in tasks related to growing the business and supporting seasonal calendars• Develop effective and collaborative working relationships within the merchandising team as well as cross-functional teams • Gather reports and numbers for weekly merchandise meetings, bringing attention to issues affecting the business• Setup all new items for department• Maintain life cycle of all items• Create bedroom set bundles

Brisbane, Ca

• Attend weekly meetings with department leads to plan new site layout• Maintain quality assurance of all links to make sure they are correctly directed• Add items to shelf level, using a manual process• Create and monitor left-hand navigation for accuracy

Castro Valley, California

Front desk clerk and night auditor.

I had a few different positions at Mervyn's while I was there, mainly as part time work while going to school. I started within the imagery department, my main duties were to file old film, scan images and file within Mervyn's data base. I also helped as assistant to the private brand manager