An online learning start up offering continuous education courses for laboratories. My experience consists of building the content to populate a learning management system that include development of lessons, exams, assignments, webinars and workshops using Learn Dash software.

Instructor for Six Sigma

We "CREATE QUALITY BY DESIGN" To Solve Complex Problems Through Practical Solutions. Through D'Angelo Advantage we personalize the needs of clients to plan, prepare and organize the path forward for ISO 9000 and ISO 15189 accreditation. We also offer on-site and remote assistance with the implementation of LEAN Management, training and education and regulatory support services. D’Angelo ADVANTAGE Consulting LLCA consulting firm I founded to prepare clients for operational transformation such as ISO accreditation, regulatory compliance, internal auditing, Six Sigma and Lean Management based on my 20 years experience in the practice of ISO accreditation, quality experience and education.

In charge of Quality Systems Division for the service line of 4 acute care hospitals, 30 medical centers and 785 employees. Responsible for the following: • Development, coordination, management, implementation and performance of a Lean and Quality Management System through an integrated service line (The Henry Ford Production System)o Developed and implemented a Toyota based approach of manufacturing to the laboratory that resulted in thousands of improvements each year for the last 9 yearso Used my project management skills to plan a roll out of Lean implementation beginning with a pilot at Henry Ford Hospital then incorporating into all other laboratory sites in the systemo Developed the material and educated 785 employees in “Lean for Healthcare” utilizing the scientific method of problem solving/PDCAo Worked with clinical department chairs, division heads and the Operating Room to standardize the transport of specimens between departments• Through problem solving and value stream mapping developed opportunities for improvement, problem statements, collected and analyzed data and presented results on a system levelo Developed a system initiative to share lessons learned called “ Share the Gain” where employees at every location share process improvements monthly resulting in significant culture change towards continuous improvement• Developed, coordinated, directed, managed and implemented programs, processes, projects, education and training in preparation for ISO 15189 accreditation that included the following: o Development of a Quality Management System (QMS)o Developed and implemented policies, procedures and processes for QMSo Planned complex project scope towards long term goalo Planned resources needed for program and process developmento Developed system integrated teams o Scheduled and coordinated projects across an integrated service lineo Recruited and educated volunteers and interns to assist programs to completion

o Oversight of the Department of Quality Systems o Prepared the organization and hosted FDA inspectionso Managed the deviation management systemo Led root cause analysis and lessons learned/process improvement sessions