Rita Facchini

Rita Facchini Email and Phone Number

Director, B2B Operations at Worldlynx Wireless @ Worldlynx Wireless
toronto, ontario, canada
Rita Facchini's Location
Mississauga, Ontario, Canada, Canada
Rita Facchini's Contact Details

Rita Facchini personal email

n/a
About Rita Facchini

A results and customer-focused leader with extensive experience managing day-to-day operations while allowing employees to reach their full potential. Highly motivated to find win-win solutions for challenges and issues, with a knack for effective communications. Energized multi-tasker who retains grace under pressure.

Rita Facchini's Current Company Details
Worldlynx Wireless

Worldlynx Wireless

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Director, B2B Operations at Worldlynx Wireless
toronto, ontario, canada
Website:
worldlynxwireless.com
Employees:
107
Rita Facchini Work Experience Details
  • Worldlynx Wireless
    Director, B2B Operations
    Worldlynx Wireless Feb 2015 - Present
    Toronto
    Managed wide range of teams including Customer Service, Inventory, Web Administration, Project Management, Workforce Management and Service Repair. Successfully implemented large customer wireless deployments ranging from 10 to 4500 units. Maintained healthy inventory levels and exceeded KPI targets. Met with customers, senior leadership team and internal sales teams to discuss team results, process changes and projects.
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  • Worldlynx Wireless
    Manager, B2B Operations
    Worldlynx Wireless 2012 - 2014
    Mississauga, Ontario
    Overlooked a team of Customer Service Reps and Inventory Co-ordinators who fulfilled wireless orders. Conducted team meetings on a regular basis to discuss new and upcoming changes to existing processes. Implemented process improvements which saved money, space and time.
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  • Bell Mobility
    Corporate Client Care Manager
    Bell Mobility 2010 - 2011
    Mississauga, Ontario
    Successfully managed a department of 100 + team members. Met and trained internal and external sales teams. Implemented new employee compensation package to team members. Held many employee events to boost employee satisfaction.
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  • Bell Mobility
    National Channel Support Manager
    Bell Mobility 2009 - 2010
    Mississauga, Ontario
    Sucessfully managed a department of 150+ team members. Implemented new processes to save time and improve accuracy. Introduced movational sessions for employees and team leaders. Met with internal and external sales teams to discuss corporate policies and procedures.
  • Bell Mobility
    Business Shared Services Manager
    Bell Mobility 2007 - 2009
    Mississauga, Ontario
    Engaged external departments to ensure contract compliancy and customer's expectations. Created audit report which saved revenue. Initiated contracts desk and sales desk merge to reduce turnaround times.

Rita Facchini Skills

Telecommunications Team Leadership Customer Experience Leadership Wireless Management Call Centers Call Center Account Management Direct Sales Customer Retention Project Management B2b Operations Management Solution Selling Sales Customer Satisfaction Time Management Business Process Negotiation Sales Process Coaching Cross Functional Team Leadership Process Improvement Managed Services Teamwork Product Management

Frequently Asked Questions about Rita Facchini

What company does Rita Facchini work for?

Rita Facchini works for Worldlynx Wireless

What is Rita Facchini's role at the current company?

Rita Facchini's current role is Director, B2B Operations at Worldlynx Wireless.

What is Rita Facchini's email address?

Rita Facchini's email address is rf****@****tico.ca

What skills is Rita Facchini known for?

Rita Facchini has skills like Telecommunications, Team Leadership, Customer Experience, Leadership, Wireless, Management, Call Centers, Call Center, Account Management, Direct Sales, Customer Retention, Project Management.

Who are Rita Facchini's colleagues?

Rita Facchini's colleagues are Kristen Purcell, Shawna Bukowski, Kevin Lavallee, Jimmy Fong, Carmen Alain, Julia Brewer-Coffey, Clint Micallef.

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