Rita Neves

Rita Neves Email and Phone Number

Best Practices Manager @Behaviour Group - Training & Consulting in Best Practices. Get in touch :) @ Behaviour Group
lisbon, lisbon, portugal
Rita Neves's Location
Lisboa, Lisbon, Portugal, Portugal
Rita Neves's Contact Details

Rita Neves personal email

n/a
About Rita Neves

I am a senior consultant in organisational and training management, with degree on educational area, consolidated through experience along 15 years, with strong nature competence to make things happen, self motivated, autonomous and autodidact, that developed career in the area of education/adult training and certification, customer-oriented. I collaborate with executive management to ensure alignment and integration of business strategies, marketing, projects, programs and goals achievements.But, enough about me! I am interested in you and in your company, because I can help you finding solutions for you to deal with the company's existing practices on a daily basis. There are always solutions to do better, and to better manage or collaborate.The implementation of Best Practices and methodologies, adjusted to your business and to the reality of your company, in the markets in which you operate, contributes definitely to a very positive results. And this fits to all businesses and to all companies.So, get in touch with me on Linkedin or send me an e-mail: rita.neves@behaviour-group.com.See you soon :)

Rita Neves's Current Company Details
Behaviour Group

Behaviour Group

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Best Practices Manager @Behaviour Group - Training & Consulting in Best Practices. Get in touch :)
lisbon, lisbon, portugal
Employees:
5
Rita Neves Work Experience Details
  • Behaviour Group
    Best Practices Solutions Manager
    Behaviour Group Jun 2012 - Present
    Lisbon Area, Portugal
    • Participation in the development of business strategy in international markets, Europe, Latin America and Africa• Customer management and identifying new business opportunities, with particular emphasis on the areas of strategic management, standards (implementation and audit), best practices, frameworks and best international methodologies.• Training Management• Partnerships management
  • Behaviour Group
    Education And Training Manager
    Behaviour Group Sep 2005 - May 2012
    Setúbal Area, Portugal
    TRAINING MANAGEMENT• Preparation, execution, monitoring, control and evaluation of training activities in the areas of best practices and management methodologies, management systems and information security.EDUCATION MANAGER• Planning, scheduling, organizing, monitoring, control and evaluation of training interventions in the areas of best practices and management methodologies, management systems and information security.TESTING CENTER MANAGER• Competence and certification in the administration of international testing centers: PearsonVue, Prometric, Kryterion, PECB and APMG.
  • Médis
    Contact Center Consultant - Hospital And Medical Network
    Médis Jan 2001 - Mar 2005
    Lisboa
    • Contact Center Consulting on business customers - Hospital and Medical Network• Analysis of processes and suggest appropriate solutions• Interface with the client
  • Independent Consultant And Trainer
    Training Consultant And Trainer
    Independent Consultant And Trainer 2003 - 2005
    Lisboa
    • Trainer certified by IEFP• Trainer on the Microsoft Office and Windows Operating System products.• Trainer in the area of ​​behavioral management, directed to the management of customers, negotiation, complaint management, assertive communication and communication skills.
  • Tecla Centro - Formação
    Contact Center Manager
    Tecla Centro - Formação 2000 - 2001
    Lisbon Area, Portugal
    • Deployment of a Contact Center• Managing the operation of Contact Center - Customer Service Operation• Interface with the client
  • Telecel / Sitel Corporation / Plurimarketing / Telebanco
    Contact Center Consultant And Contact Center Manager
    Telecel / Sitel Corporation / Plurimarketing / Telebanco 1998 - 2000
    Lisboa E Região, Portugal
    • Contact Center Consulting on business customers• Analysis of processes and suggest appropriate solutions• Managing the operation of Contact Center - Customer Service Operation• Managing people, processes and all indicators: contractual and operational• Interface with the client

Rita Neves Skills

Training Business Strategy Strategy Management Program Management Iso 9000 Cissp Cisa Itil Iso Training Management Sales Management Information Security It Service Management Iso 14001 Iso 27005 Pedagogy Cgeit Iso 22000 Sscp Iso 26000 Information Security Management Iso 27000 Iso 27001 Iso 28000 Iso 20000 Iso 9001 Iso 22301 Iso 18001 Cism Cobit

Rita Neves Education Details

Frequently Asked Questions about Rita Neves

What company does Rita Neves work for?

Rita Neves works for Behaviour Group

What is Rita Neves's role at the current company?

Rita Neves's current role is Best Practices Manager @Behaviour Group - Training & Consulting in Best Practices. Get in touch :).

What is Rita Neves's email address?

Rita Neves's email address is ri****@****iour.pt

What schools did Rita Neves attend?

Rita Neves attended Universidade Aberta, Isec, Twofold - Academia De Formação.

What are some of Rita Neves's interests?

Rita Neves has interest in Civil Rights And Social Action, Education, Economic Empowerment.

What skills is Rita Neves known for?

Rita Neves has skills like Training, Business Strategy, Strategy, Management, Program Management, Iso 9000, Cissp, Cisa, Itil, Iso, Training Management, Sales Management.

Who are Rita Neves's colleagues?

Rita Neves's colleagues are Sandra Neves, Sandra Neves, Sandra Neves.

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