Rita Gray Email and Phone Number

• Managed closing journal entries, accruals, and prepaid amortizations for 25 legal entities in North America.• Conducted bank reconciliations, managed fixed assets subledger in multiple currencies, and tracked expenses for IT projects.• Researched and recorded non-AR checks, provided training, and supported financial teams at Adecco.

Contract position: Billing, Collections, AR processing, Issue ResolutionIn less than 3 months, I reduced the >60 day aging balance in my assigned book of business from 20.5% to 7% providing service to over 300 customers.

• Invoiced over 4,000 customers for software licenses and SaaS subscriptions, managed new client intake and setup, and updated the customer database• Audited contracts for revenue compliance, calculated rebates and discounts, and analyzed existing workflows for process improvements• Created a multi-tab workbook to streamline invoice processing, reducing processing time by over 50%

• Applied payments and credits in QuickBooks• Processed deposits and regular ACH payments via online banking system• Reconciled bank statements and daily cash, prepared adjusting journal entries and assisted in month-end close• Performed pricing analysis and made marketing recommendations• Oversaw monthly billing cycle and account collections• Negotiated with customers regarding disputes and adjustments• Provided specifications and testing criteria during post-acquisition AR systems integration, including thorough data scrubbing and workflow documentationAccomplishment Highlights : Before the Oracle integration, there was $1.5 million in receivables aging. By reviewing each client’s contract and discussing with them any product and billing issues, I successfully reduced the aging by over $1 million in less than a year. Black Diamond invoicing was primarily a manual, paper-based process before integration with Advent. I designed an automated workflow that reduced manual intervention sufficiently to allow scaling from 200 to 700 monthly-billed customers without additional staffing.

• Audited brokerage commissions from manufacturing clients to identify irregularities in revenue stream• Developed personalized method for detecting revenue discrepancies and collected underpayments• Persuaded clients to transition to paperless processes for efficiency and cost savings

Peer tutoring for Principles of Financial and Managerial Accounting

Employee benefits consulting firm.• Handled scheduling, communications, database maintenance, office supplies, document management, and environmental controls• Published marketing materials, produced client enrollment media• Researched special projects, developed RFP criteria for Wellness and other benefit programs

• Developed criteria for claims audits and researched medical claims for coverage eligibility.• Supported plan holders, field agents, and independent brokers with quotes and trouble-shooting.• Negotiated discounts with hospitals and identified candidates for Case Management, saving over $1M annually.