• Managing the governance and affairs of the company in compliance with all legal requirements• Managing operations for development and execution of test strategies and plans.• Defining, analysing and delivering client business outcomes within selected time-frames.• Consulting with small and large corporations to assess needs, define and agree project scope• Defining and documenting projects in detail for contractual agreements• Planning and costing changes to projects in progress• Managing risk to ensure on-time delivery of projects within budget and of quality. • Liaising with clients on progress with projects and managing service relationships and satisfaction• Organising the recruitment and management of the Test Resource both on and off shore. • Owner of the relationship between supplier and project stakeholders

• Developed and maintained organisational test policy and procedures.• Defined schedules and resource requirements for testing programs and projects.• Built and managed a dynamic Testing Practice of 4 Leads and 14 Testers.• Implemented a successful project resourcing model using internal and external resources.• Testing Scope covered Functional, Non-Functional, Integration and Automotive Testing. • Initiated and implemented a BAU sprint process for quick and safe adoption of business practice changes into the live environment.• Improved the speed of delivery to market by reviewing the multiple test environment and introducing improved capacity to handle multiple projects in parallel .• Created a Corporate Test Strategy to bring consistency across the UK business. • Managed cross-continent test teams for group-wide projects.• Improved the operational performance of the test practice by introducing and applying the Lean Enterprise Institute’s ‘Principles of Lean’ to challenge, identify improvements and lift efficiency.• Analysed test statistics and provided simple and clear reports to the wider business and IT audience.• Recruited, developed and managed the testing team, and provided individualised training programs.

•Designed, developed, implemented and managed test strategies and governance policy for company-wide replacement of the TOS reservations system with the new Anite system

• Planned, performance-managed and reported on the day to day activities of a team of testers providing high quality testing to deliver user-friendly systems to fulfil all business requirements