I lead the creation and execution of innovative education, training, and development strategies for a diverse range of internal and external stakeholders. I champion Diversity, Equity, and Inclusion (DEI) initiatives within the Managed Service Provider (MSP) channel to promote a culture of inclusivity and continuous learning.· Launched Leadership Communities of Practice to foster collaborative settings for knowledge sharing and professional growth.· Supervised a team of 5 learning professionals in designing and delivering innovative learning programs that catered to diverse employee needs and learning styles.· Led a team of 20 marketing professionals at IT By Design Marketing Team from 2022-2024, as well as Business Performance Management & Data Teams for the organization.· Facilitated internal learning and development initiatives for leadership training at IT By Design (parent company of Build IT By Design) with a workforce of over 600 employees, while serving as a community officer.

I pioneered innovative outreach and communication strategies to boost engagement within the MSP Community and IT By Design. Overseeing the expansion and development of Build IT's educational offerings, I ensured valuable learning experiences for both internal and external stakeholders. I administered the development of a Learning Management System, providing on-demand access to educational resources.· Established Build IT University LMS Platform to offer a robust educational environment for continuous learning and development.· Ensured quality of educational content presented at Build IT LIVE conference.

• June 2019 – Present: Operational Leadership for Shortcall Staffing Services, with an annual operating budget of >$3.5M, >50 unionized and 4 excluded employees.• June 2018 – May 2019: Operational Leadership for Program Clerk Staffing Services, with an annual operating budget of $6M, >70 unionized and 5 excluded employees.• Lead for Shortcall Redesign including change to Service Delivery Model, department operations, and culture change initiatives.• Development of ESP Education Curriculum, Training, and Assessments, including competency assessment modules for existing staff• Development and implementation of a standardized Complexity Assessment Tool to enable objective review of service requirements and equitable and appropriate allocation of resources.

Lead the development and implementation of projects for Primary Health Care. Responsible for maintaining a continuous cycle of project planning, execution, and monitoring within appropriate FH project management standards; Oversee assigned project resources, develop project plans, provide work direction to project team members and ensure the delivery and acceptance of project end products for sign-off by sponsors.

Responsible for case management for the rehabilitation of ill / injured employees through the development, negotiation, and implementation of rehabilitation, vocational rehabilitation, return to work plans and duty to accommodate agreements. Responsible for the development, implementation, maintenance, and evaluation of musculoskeletal injury prevention programs in FH.

Integration and Implementation of SFGI staff and processes within the existing University of Calgary Staff Wellness Centre, with reporting responsibility to both SFGI and the U of C Director of Human Resources.

WCB AdministratorImplementation and operationalization of a single point of contact call centre for reporting of workplace injuries by Calgary Health Region employees.Return to Work CoordinatorResponsible for case management for the rehabilitation of ill / injured employees through the development, negotiation, and implementation of rehabilitation, vocational rehabilitation, return to work plans and duty to accommodate agreements.