Rita Jerman, Edd Email & Phone Number

I lead and integrate assessment, sales coordination, state contracts/procurement, RFP management, and client change management within the higher education sector to ensure a seamless operational flow from pre-sales evaluations to contract closure. I establish a disciplined, strategic documentation approach to standardize sales operations and ensure a seamless handoff to service delivery. My core responsibility is upholding the quality of evaluation reports and implementing robust standards to enhance the precision and effectiveness of evaluation services.

East Region-Remote

Key Accomplishments:➢Work closely and collaboratively with higher education leaders at the executive level to effectively facilitate executive conversations and board-level presentations while driving organizational growth.➢Conduct strategic discoveries and deliver strong recommendations that are focused and attainable for the institution's objectives. ➢Provided team support generating multiple net-new and back-to-base sales in less than two years with the organization.➢Demonstrate proficiency by developing strategic alignment plans and business cases to enhance established processes.➢Create total cost of ownership and return on investment models to efficiently evaluate the efficiency or profitability of an investment.➢Develop and nurture excellent customer service relationships with clients to promote a positive working environment.

Raleigh-Durham, North Carolina Area

Key Accomplishments:➢Showcased excellent leadership skills by managing the strategic planning, design, construction, and development of a new 94-acre campus in the heart of the Research Triangle, starting with a $55 million building and roads project in Phase 1. ➢Built and established strategic partnerships with elected officials, corporate, community partners, and local school systems.➢Worked collaboratively with architectural and construction professionals to effectively execute tasks and work activities.➢Meticulously researched future employment trends in the RTP area and aligned building programs with curriculum development.➢Created a culture of flexibility, adaptability, and innovation with campus staff and faculty.

Raleigh, North Carolina, United States

Key Accomplishments:➢Took full responsibility for overseeing and leading six enrollment and student services divisions with an enrollment exceeding 31,000 curriculum students and 17,000 full-time equivalents. ➢Accurately organized and managed an annual budget exceeding $9 million and 180 full- and part-time staff and student employees on six locations, along with two multi-year grants in excess of $1M each.➢Facilitated and drove strategic planning process to meet the college's enrollment and student success goals and KPIs.➢Spearheaded the project management for the multi-year Gates Foundation funded.➢Successfully completed the design initiative resulting in improved success and retention rates for targeted populations.➢Wrote brief executive summaries for the college president, Board of Trustees, and external stakeholders to ensure updated information and track processes.➢Exhibited competency by establishing a culture of assessment and evaluation with a focus on evidence-based operational and student learning outcomes.➢Took full responsibility for administering the College's employee giving campaign, resulting in an 18% giving increase.➢Secured the college's first federal Title III Grant valued at 1.4M over a five-year period.➢Guided the expansion of a student development program, including transition resources, volunteerism and leadership, food pantries, and clothes closets.

Key Accomplishments:➢Spearheaded all facets of registration and student records for over 25,000 students. Responsibly Managed degree audit system for over 120 different programs of study. ➢Provided a strong focus on creating custom queries and conducting research and data analysis on student demographics, enrollment, and retention patterns.➢Led implementation of Ellucian Colleague student information system, built set-up screens, and developed training job aids and standard operations manuals for admissions and registration processes.➢Handled the transition of a phone registration system to a web-based registration system.➢Facilitated and coordinated two graduation ceremonies each year through cross-functional teams with Curriculum Education Services, Facilities Services, and Business Services.

Ed.D., Educational Leadership And Management With Distinction

M.Ed., Training And Development

B.A., English