• 16+ years of progressive experience in Human Resources and BPO serving US and Singapore clients• Adept at driving company growth and productivity by locating the best talent and establishing effective, modern policies for the workforce• Displayed competence by modifying/introducing various HR policies & systems in the organization thus improving transparency and clarity at all levels• Track record of successfully leveraging teams with abilities in motivating and bringing groups with diverse views/priorities to a common solution• Excellent Client Relationship Management skills and also responsible for getting repeat business from clients after working on the projects • Excellent analytical, organizational, planning and time management skills with the ability to prioritize and manage multiple tasks• Demonstrated abilities in training & mentoring teams towards achieving organizational goals• An effective communicator & Expertise in handling client facing roles • Extensively served US and Singapore Clients in various outsourced processAreas of Expertise• Recruitment, Hiring and Employment Management• HR Policy Execution• Employee Relations/Welfare • Talent Managemento Competency Managemento Performance Managemento Succession planning• Statutory Compliance• Counselling/ grievance handling• Project Transition • Client Relationship Management• Project Transition and Process Co-ordination• Project and Service Delivery• Personnel Management• Team Management• Operations Management• General Admin Duties
Listed skills include Team Management, Vendor Management, Crm, Screening, and 17 others.