It Technician
CurrentDue to TUPE (Transfer of Undertakings Protection of Employment) I still work at the same warehouse but instead work for GXO. As an IT Technician I have the following experience and responsibilities;• Installing printers, computers, mobile devices.• Supporting third parties updates, that affect the site WMS.• Contacting with third party suppliers.• Checking network connections and access points.• Looking after TV’s.• Equipment audit.• RMA process for faulty equipment.• Creating & requesting logins.• First line support.• Operation hardware and software support for RFID, TGT, HHT, Printers, Desktops, Windows, Office365.• Answering phone calls and email requests.• Problem solving, escalating the issues.