Rita Ngoyi Email & Phone Number

Dubai, United Arab Emirates

Democratic Republic Of The Congo

• Moderated content on social media pages (Facebook and Instagram) and increased engagement;• Collaborated with copywriters to translate content (English to French) based on DRC's habits and customs;• Developed and executed improvements to existing processes and products.

Kinshasa, Democratic Republic Of The Congo

• Led management of large-scale events:→ 500-attendee event organized in collaboration with DRC Presidency and hosting Nobel Prize Winner (2018), Dr. Denis Mukwege;→ AML 30000® Certification in presence of international regulatory officials and the bank's senior management team;• Led international and external communication (newsletters, press articles, radio and TV campaigns) to strengthen brand building in accordance with senior management's vision.

Democratic Republic Of The Congo

• Provided the Facebook community with helpful and relevant insights regarding matters its users were facing;• Crafted short- and long-form content pieces to suit social media content requirements;• Confidently responded to questions and comments that were leading to solutions of particular topics raised within the Facebook community.

Kinshasa, Democratic Republic Of The Congo

• Organized and launched marketing events from idealization to final customer experience, e.g., Annual Golf Open for Forbes Afrique;• Contributed to the copywriting and translation of a children's book (French -- English);• Implemented new social media strategies to increase our audience: created, repurposed and shared pieces of content (posts, blogs, articles).

Barcelona, Catalonia, Spain

• Planned email campaigns with external emailing partners/publishers;• Maintained fruitful relationships with existing business partners;• Recruited suitable publishers to the Media ADGO’s network;• Collaborated with senior affiliate managers, business developers and traffic managers about campaigns, clients and the market situation;• Negotiated prices and managed the invoice process.

Barcelona, Catalonia, Spain

• Part of the Google Android project for the French market.• Provided technical support, gave appropriate information on products, negotiated and treated reclamations.• Applied accurate communication strategies depending on customers’ queries.• Dealt with financial issues such as refund requests and unrecognized charges.• Coached new members of the team and introduced them to the presently used procedures within the Google Android project.

Nairobi, Kenya

• Prepared and attended pitch meetings with prospective clients such as PZ Cussons;• Helped organize and attended brief meetings including one that was hosted by the British American Tobacco Company;• Thoroughly reviewed and developed improvement plans for the social network pages (Facebook, Instagram, Twitter, YouTube) of clients including Royco, Jameson, etc.

Bachelor Of Arts (B.A.), Media And Communication

Completed the below modules: • Advertising; Media; Communication; Digital Journalism; Analysing Film, Television and Media; Imagining.

High School Diploma, Accounting And Economics

Completed the below modules: • Accounting; Economics; Foreign languages with an emphasis on English.