Rita Patel Email & Phone Number

Philadelphia, Pa, Us

Led end-to-end project management for SD-WAN product development and Cybersecurity audit initiatives.• Spearheaded the planning, execution, and monitoring of SD-WAN projects, ensuring seamless integration with existing systems and alignment with organizational goals.• Orchestrated comprehensive Cybersecurity audits, implementing robust assessment methodologies to identify vulnerabilities and mitigate risks effectively.• Designed and implemented Executive Dashboards, providing real-time insights into project progress.Salesforce, JIRA, Agile, Cybersecurity Concepts (Privacy, UAM, IAM, Secure Development, BCDR, etc). Products: SD-WAN, SASE, ZTNA, Meraki SD-WAN

New York, Us

Provide leadership, organization and coordination to support PMO activities, encompassing program planning, and governance. • Conducted financial tracking and reporting, managed budgets, and delivered actuals and forecasting. • Developed tools and processes to effectively manage advertising product development, automate reporting for leadership and stakeholders, and generate key performance indicators.• Program Managed Strategic Projects for Data Science Organization, such as Anti-bias in Machine Learning/Data Analytics, and Organization wide training and skills exchange program.

Dallas, Tx, Us

Collaborated with business partners and IT partners to generate strategic planning and solutions. • Liaised with the Finance team to ensure budgets and funding supported project lifecycle needs. • Trained, mentored, and evaluated two to four new and existing team members to forge a stronger, more cohesive team capable of fulfilling company priorities.

Dallas, Tx, Us

Directed large scale Software Defined Network projects with 400+ team members and 70 to 80 application teams and support groups using Agile Methodology. • Directed project team members in complex Cloud services projects, delivering better program communication for both the client and executive leadership.• Spearheaded a group of 30 development and business team members in the Lync service with Microsoft Office 365 and Software Defined Networks. • Coordinated project groups of 400+ team members involving business product owners, sales, contracting, billing, customer experience, FCC compliance, operations, and revenue accounting.

Dallas, Tx, Us

Directed mid to long-term planning of Radio Access Network (RAN) projects in support of strategic objectives and design guidelines. • Planned market strategies for a market with 1200+ new clients daily. • Collaborated with internal stakeholders including External Affairs, Consumer Sales, Business Sales, National Fundamental Planning, HQ Engineering, and local Network teams. • Analyzed market conditions and discovered unique projects to improve network quality, drive development, and decrease operating costs.

Dallas, Tx, Us

Senior Program Manager – ABS / BMG / ASG, 2005 – 2012 Designated project manager on 30 to 35 simultaneous projects for large enterprise clients. • Directed projects involving T1s, Frame Relay connections, and data services. • Coordinated enhancer component projects including micro cells (RBS) and bi-directional antennas.• Collaborated with engineering and performance teams, network operations, E911 compliance, regulatory compliance, equipment engineers, T1 – Transport teams, Distributed Antenna Systems (DAS) vendors, commercial real estate companies, building management companies, and base station equipment vendors.

Dallas, Tx, Us

Directed project teams of 70+ with 20+ interfacing systems. • Mentored junior team members, new personnel, and cross-functional staff on SDLC template creation, and SDLC process improvement. • Designed, wrote, documented, and delivered a Project Management training initiative.

Generated and distributed protocols for program office processes and project management processes. • Produced project plans and consulted project managers. • Created executive status reporting methods and processes.

Foxfire Company Development - Developed and documented service offerings for Testing, Training, Business Continuity, Operations Support Services and Business Optimization, and the processes, best practices and methodologies to support them. Performed research across the industry to incorporate knowledge and best practices into our offerings. Developed RFP responses to client requests, provided sales support and developed marketing brochures.Client Engagement – Outsourcing Analysis: Analyzed Data Center, Help Desk and Desktop Support functions for possible outsourcing. Developed recommendations for further analysis of the outsourcing options and developed procedures for the RFP process for the company to use. Client Engagement – Revenue Assurance: Identified key revenue leakage points in the areas of provisioning, mediation, billing, customer service, receivables management, general ledger and taxation. Developed short and long-term leak mitigation recommendations, providing savings in revenue of over 8.4% of the company’s overall revenue. Client Engagement – Developed program office processes, developed project management principles and procedures, established project management procedures across all of the OSS project initiatives. Provided tips and tools to help the company manage projects, costs, budgets and resources.

Dallas, Tx, Us

Directed and managed a large team of programmer analysts. Team consisted of highly technical experienced personnel as well as new college hires. Accomplished in all aspects of personnel management, including, performance management, career development, promoting, hiring, and firing. Developed goals, objectives and metrics to ensure the district was productive and strategically aligned with the Division and Company as a whole. Platforms/Languages supported: MVS, COBOL, IMS, DB2, HTML, Tuxedo Gateway, Unix, LU6.2, MQSeries and Access. Managed a highly effective team with one of the lowest cost to product delivered ratios in the organization.Extensive experience with SEI’s Capability Maturity Model (Level 2 with some Level 3) and the Software Development Process. Specialized experience in implementing project management principles throughout the entire (233 person) organization. Introduced new processes to improve project management and achieve CMM level 2. Developed and implemented project management (planning, tracking & oversight) techniques (including tracking estimates, balanced resource utilization, cost management, and risk mitigation). Developed quality assurance processes and procedures.

Ms, Management / Project Leadership Emphasis

Bs, Computer Science

Bachelor Of Science (Bs), Computer Science