Rita Patrick Email & Phone Number

United States

• Business Support Specialist – Hybrid position of Business Support and Customer Service
• Work with Accounting to set-up new accounts.
• Set-Up and maintain new and existing ship to locations for Customer Service and Sales.
• Assist Sales by running reports, making adjustments to customer locations, looking up resources, manually mailing price letters upon request.
• Add, remove and maintain resources for individual locations.
• Manually update pricing in system and open orders.

Germantown, WI

I Enter quotes, orders, return authorizations, and call tags. Send confirmations to customers via email and fax. Process refresh returns - items purchased within 24 months that meet certain parameters. Convert quotes into orders, look-up parts and availability – contacting Planners when necessary for expected arrival times. Enter and follow-up on critical.

Greater Milwaukee Area

I answered internal phone calls, handled issues, and created tickets in ICIS system. Directed walk-up customers to correct department. Unlocked locked computers remotely, processed business card requests, distributed and tracked requested equipment. I was a member of team responsible for assigning, processing and following-up with ticketed requests from.

Greater Milwaukee Area

I assigned, and processed tickets in the Cherwell system. I served as reporting liaison between department and the Reporting team. Ran reports for internal and external customers. Flagged products to show on reports. I managed contracts for the Sales team and Legal department. I answered phones, provided general customer service. I reviewed rejected model.

Greater Milwaukee Area

I entered detailed equipment information into system from various sources. Database clean-up.I led four temps on a large equipment data entry project. Worked with Manager to document equipment entry process to transfer for use in China. I ran various reports for both internal and external customers upon request. Worked with VP of large customer to create a.

Menomonee Falls, WI

I answered questions for the 16 operators in the department. I administered tests to prospective employees, and trained new employees. I monitored open batches to be sure the data entered was verified. I confirmed new carrier information, set the carrier up in the system.

Menomonee Falls, WI

I entered detailed freight bill information into system for payment, assisted other Specialists as needed. Indexed documents on the Docworks system, retrieved indexed bills as requested.

Greater Milwaukee Area

I scheduled and showed apartments. Scheduled repair requests for maintenance team. I managed tenant issues when the owner was out of town. I answered phones, filed, typed letters, Accounts Receivables, Account Payables, Collections used Quicken software.

Greater Milwaukee Area

I used MaxRetriever to collect and verify data to process credit memos on customer accounts. I entered credit memos. Was responsible for internal forms management, including purchasing. I compiled data, printed and distributed reports. Processed customer’s American Express payments through Paylink. I answered internal and external customer questions about.

Education record

Activities and Societies: International Club, Work Study Program

Certificate

Attended classes in Motivation and Trust Building, Communications, Effective Training Techniques, Problem Solving Techniques, also.