Rita M. Perez, Mcc, Cta, Vta Email & Phone Number

🌊 I provide marketing and business solutions to travel brands and businesses, service business owners, and online community leaders.🌊 I host the Strategic Travel Entrepreneur Podcast, airing new podcast episodes every Friday, since March 2021.🌊 I create and host audio series to help travel business owners on different areas in your business. Travel Tech Audio Summit, Ascending in your Travel Business, Hispanics in Travel, and Unique Holiday Experiences, and Alternative Careers in Travel.🌊 I create and host educational programs and products to help you get started in your business, including the Reels Starter Kit, LinkedIn Starter Kit, and Google Starter Kit.

🌊 I offer consulting sessions to entrepreneurs.🌊 Areas I can provide support in include: content marketing (social media, email, and direct mail), visibility, networking, podcasting, branding, niching, and client journey.

🌊 I work with businesses and brands who are looking to grow their digital presence with video or photo marketing🌊 Create authentic UGC (User Generated Content) for brands looking to increase their visibility and sales through a digital presence🌊 One-time and monthly packages available and can include videography/photography, video editing, transcriptions, scripting, voiceover, caption-writing, and hashtag research.

🌊 I work with brands and businesses to shoot photos and videos (horizontal and vertical) to promote content on their social channels. I will also edit videos, add audio transcriptions, add royalty-free music, or create a voiceover script and record it, to create short-form content.

🌊 I run the Marketing Business School, which hosts travel entrepreneurs looking for mentorship and accountability on their DIY marketing efforts.🌊 I create monthly marketing masterclasses on timely topics.

🌊 Currently working with Host Agency Reviews since December 2022 as their Special Projects Manager🌊 Serve as the Speaker and Sponsor Coordinator for Host Week (Create speaker guidelines, maintain communication with all speakers, graphic creation, slide design/replication, speaker support prior to, during, and post event. Work with the HAR Team and Event Producer to create and maintain a Run of Show.)🌊 Serve as the Course Community Facilitator. (Create and update welcome email sequences with the HAR Team, answer questions in the online community, facilitate bi-monthly Q&A calls and upload calls to course platform, Thinkific, coordinate guest expert speakers, and strategize marketing efforts)

⚓ I help people-first leaders further their missions with a group cruise program. I provide the logistical knowledge and experience to take care of all cruise details, so these leaders can focus on their content and the experience they will provide to their attendees.⚓ I've sailed on 30 cruises (and counting), and have inspected multiple cruise ships to get a feel for the different environment the different lines provide.⚓ I help individual clients with their cruise needs including selection, booking, and pre-cruise/travel planning.⚓ I am licensed, insured, and triple certified.⚓ I host of the Cruise Retreat Podcast.

⚓ I take the stress and overwhelm of planning retreat logistics from corporate execs and/or team leaders.⚓ I save executives and leadership time with my extensive knowledge of the cruise industry and event planning background and education.⚓ Retreats can be helpful for team building and strategic planning.

⚓ I help business owners, coaches, course creators, and community leaders plan innovative retreats for their clients and/or community on cruise ships around the world.⚓ I save business owners from the stress and overwhelm of retreat planning, as well as time with my extensive knowledge of the cruise industry and event planning background and education.⚓ Retreats can be held to simply travel in community, or to assist clients further a transformation that you facilitate.

⚓ I help wine business owners bring their clients and communities on Europe's rivers to explore the wines of the old world in community.⚓ Wine business owners include vintners, sommeliers, winery owners, wine shop owners, wine bar owners, wine influencers, wine podcasters, wine educators, and wine community leaders.

Orlando, Florida, Us

o Work with various departments to maintain area budget initiatives o For 2019, our team helped save the company $5,000,000 incorporating these initiativeso Analyze and communicate with departments on park staffing trends including presenting at regularly scheduled meetings with Vice President, Park Presidents, Managers and/or Supervisors to ensure quality and safety guidelines are met while maintaining the budgeto Work with the company’s labor system, Team Member Management (TMM), to schedule employees, maintain information records, and update various workload information including variables, profiles, and positionso Assist TMM users with any technical issues that may arise

Orlando, Florida, Us

o Worked with multiple departments to open a new soft serve locationo Created a training program for all the new hires coming into the area

Orlando, Florida, Us

o Assisted the Events Team with special events in the areaso Worked closely with other areas in the park to provide the best guest experience (including, but not limited to Horticulture, Merchandise, Park Quality, and Guest Arrivals)o Communicated with and provide solutions to Senior Leadership o Worked with the Finance Department in managing schedules for all three areaso Assisted the Human Resources department with interviewing needs during hiring events

Orlando, Florida, Us

o Served as Project Manager for Spring 2012 Apprentice Program and brought in $2,350 EBITDA to the Conservation Fundo Created a cleaning checklist process to ensure responsibility of all team members in preparing the outlets for the next day’s work

Lake Buena Vista, Florida, Us

o Monitored daily stock levelso Assisted the managers with any special projects

Lake Buena Vista, Florida, Us

o Appointed to a temporary special assignment to work the 15th Annual Epcot International Food and Wine Festival o Assisted and facilitated Global Day, the Festival’s Orientation classo Managed labor and staffing o Festival revenue increased over 20% than in the previous year

Lake Buena Vista, Florida, Us

o Earned official training status through the Disney Trainer Class o Trained new cast members in the areas of assigning and cashieringo Attended Fundisha, a leadership development class for the resort’s assistant leaderso Selected to be a facilitator of training for the updated resort orientation, Lwazi

Lake Buena Vista, Florida, Us

Managed Pecos Bill’s Tall Tale Inn and Café (Quick Service Restaurant); Maintained a $15,000 Location Fund; Completed daily, weekly, and monthly HACCP checklists; Managed and lead average of 75 FOH and HOH Cast Members during each shift; Assessed cast members on their knowledge of the location’s areas as soon as their training is complete; Shadowed and trained at Cosmic Ray’s Starlight Café for two months; Updated Crash Pads for El Pirata y El Perico Restaurante; Assisted in the implementation of new processes (ie: bun traying and tomato slicing procedures); Ensured great cast service by planning special events and outings, as well as assist in any special needs and concerns; Monitored maintenance concerns in the location

Lake Buena Vista, Florida, Us

Managed Sassagoula Floatworks and Food Factory (Quick Service Restaurant), Mardi Grogs Pool Bar, Scat Cat’s Lounge, and Sassagoula Pizza Delivery; Maintained an $11,000 Location Fund; Completed daily, weekly, and monthly HACCP checklists for Mardi Grogs and Scat Cat’s; Managed and led up to 25 FOH Cast Members during each shift; Averaged 850 breakfast, 400 lunch, and 650 dinner transactions; Contributed to a Cast Appreciation Week Celebration; Responsible for printing and communicating global and local updates and activities; Shadowed Epcot Events and the Food and Wine Festival; Provided coverage for The Artist’s Palette at Disney’s Saratoga Springs Resort

Lake Buena Vista, Florida, Us

Sat and Assigned up to 700 Guests for Lunch Service and 660 Guests for Dinner Service at the Garden Grill Restaurant (Family-Style Dining);Character Dining with Mickey, Pluto, Chip, and Dale

Lake Buena Vista, Florida, Us

As Front Desk Clerk and Luggage Assistant: Served Guests at the 2,880 Rooms Resort; Maintained a $2,000 Cash Drawer; 95% Average Hotel Occupancy RateAs Housekeeper: Prepared 18 Guest Rooms per Shift

San Diego, California, Us

Ensured wonderful guest service in multiple merchandise locations in the Key West Area; Cash Handling experience; Maintained cleanliness of store and stock areas; Stocked merchandise areas to best appeal of the guests

M.N.M., Nonprofit Management

B.S., Hospitality Management