Rita Popovich Email & Phone Number

Woodstock, Il, Us

Project Manager and IT Manager for MAC Automation Concepts, a mid-size manufacturing company, and premier supplier of custom manufacturing automation solutions. Take a look at some things I am/have been doing!• Managing the ERP selection and implementation project• Completed Payroll/Time and Attendance SaaS implementation• Facilitated Wall to Wall Physical Inventory Processes• Leading Continuous Process Improvement and Six Sigma practices• Managing IT services including Incident, Problem, Change, & Release management• Coordinating grant filings• Training on processes and applications• Supporting Financial Analysis and Reporting• Enterprise Application Administration• Customization of ERP Presentation Tier• Establishing metrics baselines and goals, and a process to track

Woodstock, Il, Us

On temporary part time assignment (internship through McHenry County Workforce) assisting MAC Automation with several projects.Primary role is to lead the Time Entry implementation project. Look what I have accomplished during this internship!• Coordinated new time and attendance system configuration• Established framework for business continuity planning and tailored a custom BIA template• Documented a process for collecting training documentation and filing for grants

I provide training to job seekers and others in Microsoft Office tools. One of my currently employed students found that her skills improvement helped her to earn a better raise at her place of employment.

Chicago, Il, Us

IT Operations Manager 2008 - 2013Supervised up to 25 application specialist contractors (7 teams). Administered up to 7 internal employees. Championed ITIL process compliance, ensured business application system availability and quality for up to 140 applications/5,000 users. Oversaw department projects, business continuity needs, go-live war room management.• Achieved $1.5M in cost savings by leading project to reducing architecture and stacking finance and project management Oracle application components. Saved $750K in hardware budget by managing project to reduce system storage architecture.• Avoided $1M in remediations, business work delays, and compliance penalties during network replication, migration, and separation for Motorola company split by managing the architecture replication program for all corporate and finance applications as well as managing the project for the Global Finance Services ERP application. The program experienced a 93% incident free network separation.• Saved $750K in hardware budget by managing project to reduce system storage architecture.• Influenced process owners / vendors to increase usefulness and viability of CMDB process / tool design, supporting business continuity needs. Resulted in decreased recovery time of data center outages by 5.7 hours saving business $598.5K in lost operating costs per outage.• Influenced the application support vendor to adopt problem management, increasing customer satisfaction, meeting SLA goals, avoiding $40K in penalties and $33.6K in operating expenses.• Led finance IT operations team to identify quick wins within first month after Oracle Release 12 project go live quickly reducing 30% of incident tickets, improving customer satisfactions and avoiding $150K in business and IT personnel costs.• Championed release management for FOCUS application influencing use of release management by entire department and increasing FOCUS availability resulting in net operating cost savings of $32.1K.

Chicago, Il, Us

Led team of 5 to ensure availability and quality of Windows and Oracle applications for 3,000 users. Department liaison to infrastructure and software vendors. Led architectural renewal project for Oracle eBusiness Suite application. Department champion for disaster recovery tool and process adoption.• Co-led rearchitecture of Oracle EBS to double capacity and improve recovery capability avoiding a potential of $44K in lost business processing and redirected personnel per outage in addition to delayed revenue recognition into the hundreds of thousands.• Saved $45,300 and reduced unplanned outages 80% and outage duration 60% over 9 month period by coordinating projects to upgrade, patch, and configure operating systems for ERP applications.• Improved cycle time and response time on infrastructure vendor work request resolution 73% over 7 months by building vendor relations, escalating and tracking issues, and influencing for process improvement.• Facilitated and tracked the upload of 33 applications into the Living Disaster Recovery Planning System tool, leading the department in satisfaction of the CIO scorecard goals.• Tracked completion of disaster recovery testing for 22 applications within 1 year after adoption of new process, leading the department for the 2nd year in a row to satisfy CIO scorecard goals.• Championed processes for CMMI & ITIL becoming a lead practitioner relied on by process leads to mentor processes and provide process improvement ideas and training. Contributed to satisfaction of another CIO scorecard goal over multiple years.• Co-Led project to re-architecture the Oracle general ledger application. Providing 10 minute DB server failover and disaster recovery fail over in 1 hour. Doubled processing and functional capacity.

Chicago, Il, Us

Maintained and enhanced Corporate Financial applications including MBR and Long Range Plan apps for 500 users. Developed Year-End Work Papers (YEWP) replacement system.• Reduced Year End Work Papers user manual processing by the equivalent of 23 work days of effort spread over 19 people saving the company $8K quarterly.• Recognized by management for leadership and participation in successful implementation of YEWP application system.• Recognized by customers for contributions to the 2003 Hyperion Financial Management Implementation Project.• Recognized by business team for commitment to client satisfaction and contributions to building the new integrated Global Finance IT Team.

Bachelor Of Applied Science (Basc), Computer Science

Education record

Education record

Education record

Education record

Education record