Rita Raposo Email & Phone Number

Porto, Pt

Porto, Portugal

Leading a high-performing team overseeing delivery network performance, with a strategy revolving around three key pillars: building a robust data infrastructure for informed decision-making; enforcing stringent controls for seamless delivery operations with real-time monitoring identifying potential disruptions and triggering actions on the operational teams; and fostering a culture of continuous improvement by identifying optimization opportunities and implementing innovative solutions focusing on the best customer experience.

Porto Area, Portugal

Boosting productivity, efficacy, and effectiveness through strategic utilization of shipping tools for transparent and efficient B2B and B2C services. A leading expert in scrutinizing intricate operational workflows, adept at identifying issues and implementing improvements. Instrumental in supporting expansion initiatives across geography, programs, and freight.

Shanghai City, China

Implement new multileg cross border for China market, collaborating with 3PL partners to optimize international goods flow, reducing shipping and duties costs as well improving customer experience. Proficient in assessing the financial impact of proposed delivery changes, ensuring validated solutions. Act as liaison between China Operations and Global Operations/Technology teams.

Porto Area, Portugal

Ensure timely fulfilment of e-commerce orders for swear-london.com, third-party web, and retail partners. Oversee all post-sale online activities, manage customer care inquiries, and ensure adherence to order dispatch SLAs. Generate analytical reports for online sales. Develop and maintain the online business plan. Curate and manage content for swear-london.com.

Porto Area, Portugal

The project - Fatima and the Secret Treasure - the first feature animated movie carried out in Portugal.Assessing, planning and executing communication strategies; project cost performance and project scheduling. Maintaining a data base of the project’s activity and outcomes. Continually monitoring project status including achievement of project deliveries and milestones. Identifying opportunities for improving project processes and results.

Porto Area, Portugal

Creation and leadership of the new Delivery Development team, researching new shipping solutions, collaborating globally to share best practices, analysing shipping and duties costs, and developing internal monitoring tools. Enhance estimated delivery information for customers and align tech developments with operational needs.

Porto Area, Portugal

Conduct data analysis to refine and create operational processes, enhancing the Delivery team efficiency and providing transparency to management. Analyse historical data in key markets for growth potential, including customer behaviour, benchmarking against competitors, and sales forecasts. Develop automated tools to enhance partner communication.

Porto Area, Portugal

Orchestrating the coordination of the expedition and transports team. Overseeing the management of subcontracted logistics warehouse. Efficiently managing components stock, conducting internal demand analysis, and providing sales forecasts. Ensuring precise control over On Time Reception (OTR) for purchases and On Time Delivery (OTD) for sales.

Porto Area, Portugal

Mastering production planning and skilfully overseeing the entire supply chain during the production phase. Cultivating strategic partnerships with local suppliers for seamless just-in-time (JIT) materials supply. Conducting in-depth analysis of warehouse performance, evaluating Coverage Rate, Rotation, and Criticality.

Porto Area, Portugal

Leading continuous improvement initiatives for the medium voltage and power transformers’ production. Implementing lean manufacturing practices, including the introduction of e-kanban for streamlined material supply, optimization of shop floor layouts, and vigilant monitoring of all production phases.

Driving the adoption of lean manufacturing principles for the production of plastic components integral to switchgear equipment assembly. Introducing Kanban systems, establishing a comprehensive database for production control, and optimizing layouts for enhanced efficiency.

Master'S Degree, Industrial Engineering And Management

Incompany thesis titled: "Standardizing stocks management processes in complex production environments"

Licentiate Degree, Management And Industrial Engineer

Erasmus exchange program attendance August 2004 to February 2005

Licentiate Degree, Management And Industrial Engineer

Degree in Management and Industrial Engineer (5 years Higher Degree)