Veritext purchased the EPIQ Court Reporting Domestic Operations. I assisted in the overall transition of the Billing and Collections platform from EPIQ to Veritext. Led team focused on National clients/contracts. Problem solved transition related issues around supplier pay and client invoices/collections. Assisted with audits for Veritext and EPIQ. Provided daily revenue reporting.  Provided monthly reporting to required clients. Learned and led team through learning… Show more Veritext purchased the EPIQ Court Reporting Domestic Operations. I assisted in the overall transition of the Billing and Collections platform from EPIQ to Veritext. Led team focused on National clients/contracts. Problem solved transition related issues around supplier pay and client invoices/collections. Assisted with audits for Veritext and EPIQ. Provided daily revenue reporting.  Provided monthly reporting to required clients. Learned and led team through learning the new Veritext system(s) and processes.  Solid grasp of the management tools available in the Veritext Learning Management System.  Assisted to develop additional revenue reporting information for executive team. Developed client requested reports. Show less

DTI/EPIQ purchased the Merrill Corporation Legal Solutions Division. I assisted in the overall transition of the Billing and Collections from Merrill Corporation to DTI/EPIQ for all 5 production lines for the Legal Solutions Division. Led 16 direct reports for the Court Reporting product line, geographically dispersed. Managed Court Reporting Billing for United States and Asia. Provided daily revenue reports to Business leaders. Worked closely with Finance Management, Sales… Show more DTI/EPIQ purchased the Merrill Corporation Legal Solutions Division. I assisted in the overall transition of the Billing and Collections from Merrill Corporation to DTI/EPIQ for all 5 production lines for the Legal Solutions Division. Led 16 direct reports for the Court Reporting product line, geographically dispersed. Managed Court Reporting Billing for United States and Asia. Provided daily revenue reports to Business leaders. Worked closely with Finance Management, Sales Management and Operations Management to ensure accurate and timely billing. Managed supplier pay for contractors and vendors to ensure proper and timely pay. Managed eBilling; uploading client invoices into third party portals; Datacert, TyMetrix, Serengeti, Collaborati, etc. Reviewed and approved credit memos. Created and distributed month end reports to Finance and Business leaders. Created and distributed client reports as needed. Provided back up for client invoices for audits. Worked directly with the third-party system developers for continued updates and testing regarding the internal Navision Financial System along with the flow from the production system to the Financial System. System Optimization. Worked with development to utilize integration software to identify errors in the flow of orders from the production tracking system into the Financial system, Navision. Office manager duties, including ordering supplies, United States Postal machine for mailing client invoices, and contacting landlord for any office needs. Managed acquisition from Merrill to DTI regarding the employees and billing for 5 product lines: Court Reporting, Document Service Centers, Document Processing, Managed Review and eDiscovery for both Domestic and Asia billing. Recipient of the “Work Friendly” Award. Successfully moved billing team to work from home in January 2016 as requested by Management. Show less

Managed billing for the Legal Solutions Division which covered the following product lines; Court Reporting, Document Service Centers, Document Processing, Managed Review and eDiscovery for both Domestic and Asia billing. Led 24 direct reports.  Acted as Subject Matter Expert (SME) for customized Oracle Financial System and worked directly with system developers for continued updates, requirements, testing, implementation and communications regarding the internal Oracle Financial System… Show more Managed billing for the Legal Solutions Division which covered the following product lines; Court Reporting, Document Service Centers, Document Processing, Managed Review and eDiscovery for both Domestic and Asia billing. Led 24 direct reports.  Acted as Subject Matter Expert (SME) for customized Oracle Financial System and worked directly with system developers for continued updates, requirements, testing, implementation and communications regarding the internal Oracle Financial System and the internal production systems. Provided daily revenue reports to Business leaders. Provided ad hoc client requested reports using a report database, Discoverer. Reviewed and approved credit memos. Consolidated the Litigation Support billing under the Corporate Billing team, 2007. Integrated the acquisition of Lextranet in Boston, 2008. Consolidated the Document Processing billing under the Corporate Billing team, 2008. Integrated the Court Reporting billing and systems into the Corporate Billing team and Financial system, 2009. Consolidated the Hong Kong and Singapore Legal Solutions billing under the Corporate Billing team. MerrillUpdate Production tracking tool improvements for the addition the above additional business lines and flow of work to the Oracle Financial System. Show less

Managed the billing for non-print SEC filings; 10-K, 10-Q, 8-K, S-8, Proxy Statement and Form 4. Led 9 direct reports, both in office and remote. Manage the Billing department mail room, including mailing client invoices, returns, client move updates, etc. Receptionist for Billing Director. Successfully developed a workflow for home billing employees.