Rita Swan, Pmp Email & Phone Number

Texas, United States

Dallas, Texas

Greater Boston Area

Tasked with helping drive technical activities proactively, as well as the customer's technical go-to person during customer service events. Core attribute was to help the customer avoid problems before they occur and focus to ensure environmental stability. Leveraged the support of local and corporate resources to attain a high level of customer.

Richardson, Texas, United States

Session Presenter at the UTD 2022 Project Management Symposium.Session Presenter at the UTD 2017 Project Management Symposium.

Global

Work contract positions for the following roles and more...* SAP Project / Program Manager* SAP Basis Manager* Infrastructure Manager* Technical Manager* Consultant* Other

Washington D.C. Metro Area

• SRA / USDASAP project to expand the usage of SAP Solution Manager and ALM tools and processes.
• Facilitated scoping and planning to define the Work Streams and tasks required for a MS Project Plan to implement ALM foundation, business process management, ITSM and Change Control, Test Management and Operations.

Greater Milwaukee Area

• Johnson Controls, Inc. (JCI)Hardware upgrade for SAP applications residing on hardware that will expire September 2015 for 3 major Global Business Units. This includes the migration of SAP ECC for each business, SAP BW.
• Conducted project management activities for the project preparation, initiation, proposal and design-build-validate phases of the Project Management Methodology utilized by the customer.

Greater Milwaukee Area

• Johnson Controls, Inc. (JCI)Project to conduct testing for all SAP application areas and systems to ensure compatibility with IE 11 functionality and performance, provide a remedy for all issues and document patch.
• Conducted Testing Workshops with cross-functional teams, including the Testing team with Testing Manager
• Created presentations and conducted Steering Committee meetings
• Completed other key project manager activities tailored to manage this project considering the project management triangle (cost, scope and schedule), which leads to a quality delivered project.

Greater Milwaukee Area

• Johnson Controls, Inc. (JCI)SAP Migration Project for a global leader in lead-acid automotive batteries and advanced batteries for Start-Stop, hybrid and electric vehicles. Due to hardware lease expiration, migrated.
• Migrated SAP NA environments (ECC, SRM, BW, PI and Solution Manager) to new Blade hardware
• Migrated SAP EMEA environments (ECC, APO and BW) to another HP Superdome

Fort Worth, Texas

• Crestwood Midstream PartnersERP Implementation project for a company focused on providing midstream infrastructure solutions for the future development of N.A. shale and unconventional resource basins. RFP created to.
• Assisted with the SI/ERP software selection process
• Contributed to the SOW review/analysis/updates
• Assisted with the Technical Architecture and Resource requirements planning (included 3rd Party Hosting provider)
• Project placed on-hold for a few months due to a merger with another company focused on the development and operation of natural gas, NGL and crude oil storage, transportation and logistics in the Northeast region of.

• Managed day-to-day operations / plan for a SAP Pilot upgrade.
• Planned, executed, monitored and reported project status using MS Project 2010 for a successful, on-time, and within budget delivery
• Effectively managed vendor relationships and activities for Code Remediation
• Managed project with cross-functional teams onshore and offshorePlatform: Win 2003 SP3 / SQL 2005 upgraded to Win 2008 R2 / SQL 2008 R2Upgraded Applications: Adobe Forms 6.40 to 7.3, APO 5 to 7.0 (EP1), BW 7 to 7.3.

• Infrastructure Transformation ServicesFocused on...
• Data Center Migrations
• Data Center Consolidations
• Server / Infrastructure Virtualization
• Infrastructure Optimizations Retail Company Move and Data Center Consolidation project (Three different locations consolidated to one location).
• Assisted with a $1.5M deal to oversee the data center consolidation and migration of a retail business.

• Various Industries / Sectors – COE established to serve 1,800+ ERP practitioners, demos, proof of concept and hosting.
• Established and led day-to-day COE and Data Center operations across multiple platforms for SAP, Oracle, PeopleSoft, Siebel and JDE environments; as well as, achieving ISO 9001:2008 certification.
• Oversaw the successful implementation of the Cloud Computing model for ERP applications, resulting in a TCO reduction for the overall ERP landscape.
• Directed senior management and leadership teams through strategy development, execution and delivery of ERP products and services, as well as leading business development initiatives to generate revenue.  Increased.

• Automotive Company Data Center Consolidation / Move project and provide support for SAP applications.
• Increased client sales potential by identifying SAP business development opportunities to enhance clients' abilities to deliver products more efficiently.
• Improved cost and overall efficiency performance by effectively assisting with the identification of both EDI and SAP enhancements.
• Led the successful effort to redesign the SAP / EDI landscape, including managing SAP tactical projects, SLA and Governance and a $5M global SAP migration project encompassing 18 environments Platform: UNIX/Oracle and.

• Personally participated with SAP and PeopleSoft sales presentations in order to secure new customers and generate additional revenue for the company.
• Leader for the Project Management Office HR Transition team, effectively transitioning 2,700+ employees from one company to a newly formed joint venture.

• Performed detailed business analysis in order to determine requirements and make ERP recommendations for various software implementations.
• Held accountability for maintaining more than $500K in revenue from SAP services delivered within the Dallas Accelerated Delivery Center.
• Led a cross-functional, geographically dispersed team of UNIX, NT2000 and Database Administrators, network management, SAP and PeopleSoft specialists in the provisioning of infrastructure environments.
• Oversaw a 2,000 sq. ft. raised-floor data center consisting of HP, SUN, IBM, Compaq and Dell servers running Solaris, HP-UX, Windows NT, Windows 2000 and AIX operating systems, and housing more than 150 separate.

• Global leader for the SAP Service Line Advanced Planning and Optimizer (APO) and Business Warehouse (BW) solutions, contributing to $500M in annual SAP Service Line sales.
• Personally established, implemented and managed daily operations within the Dallas Accelerated Delivery Center with access to 17 SAP systems.

• Directed teams of technical resources specializing in Enterprise Resource Planning package solutions, including SAP, PeopleSoft and Oracle.

• Managed the global ERP Application Portfolio and IT Liasion for Environmental Health & Safety Business, Latex and Drytech Business Units.
• Led an SAP R/3 EHS implementation which consisted of negotiations with SAP and other vendors, Conference Room Pilots, interfaces to the R/2 and business reengineering.
• Managed an Environmental Information Systems (EIS) Resource Center
• Department Quality Focal Point Team Leader/Operating Discipline Group Leader/ Variable Reduction Team Leader/Measurements Team/Neutral Facilitator
• Facilitated sessions that resulted in cross-functional Service Level Agreements between clients, vendors and the Information Technology departments.
• Initiated, planned, and facilitated sessions with various businesses to establish their vision, mission and strategies (long term and short term).

Bachelors, Education / Computer Engineering

Emba Candidate