Rita West, Mba Email & Phone Number

Saint Paul, Mn, Us

Anoka, Mn, Us

Bloomington, Mn

• Developed and implemented a new process to validate lien position soon after funding; correcting and ensuring first lien position, mitigating future investor repurchases and reputational risk. Developed budget based on FTE and vendor costs. Analyze vendor data for opportunities and accuracy. Coordinated with business partners to eliminate downstream challenges.• Continual monitoring and revision of inventory definitions, Arrow data integrity for clean up efforts to ensure effective work efforts. • Ensured smooth transition of GNMA document storage to Wells Fargo Document Custody through TOG requirements, validation of MIS interim Arrow reports, document reconciliation between WFDC and Document Management and process for correction.• Developed Final Documents Key Indicators and reports for monthly presentation to Senior Management, which portrays performance and opportunities; and a deeper understanding of the business.• Collaborate with Document Management to identify risk and operational opportunities.• Managed repurchase project to procure documents, resulting in 90% decrease from original repurchase request.

Home Preservation and Wholesale Mortgage• Reviewed loan modification approvals and denials for compliance with investor guidelines. • Determined mortgage approvals through analysis of credit, property appraisals and debt to income ratios.• Ensured loan met underwriting requirements of investors.• Analyzed credit risk through evaluation of financial statements for individuals and companies.

- Developed and implemented annual budget for $85M division including monthly reporting and analysis of revenue, expenses and headcount using SAP.- Drove strategic direction of 500-person division to operating profit and efficiency resulting in 10% operating profit increase on 6% revenue increase. Exceeded 2005 - 2008 budget.- Identified, counseled, and implemented reports on under-performing product. Product Gross Margin improved 5%, resulting in $500,000 cost savings.- Chaired Service Financial Metrics team which developed and implemented key performance indicators.- Implemented Business Intelligence system (BW), trained 22 District Managers and staff, developed queries and reports.- Reduced Service pricing and costing complexity by 75% resulting in 25% time savings on price increase implementation and set foundation for pricing updates and quoting tool for sales reps.- Achieved $300,000 in paid invoices, 150 person-hours saved per month and system enhancements as member of several cross-functional teams on process improvement. - Performed due diligence and financial modeling analysis on potential acquisitions. Explored potential acquisition or alliance through negotiation and analysis.- Managed Service Finance and Field Administration, which executed service maintenance plans and assisted Field Service Technicians.

- Analyzed Technical Operations labor process and expenses through oversight of contract and management headcount, forecast, budget, benefit cost and attrition, using Essbase, Brio and Microsoft Excel and Access.- Provided analytical support to MMO, LMO, Training, and Engineering divisions by researching monthly expenses and accruals.- Researched ad hoc labor requests from senior management, corporate Finance and internal divisions.

- Determined mortgage approvals through analysis of credit, property appraisals and debt to income ratios.- Analyzed credit risk through evaluation of financial statements for both individuals and companies.

- Analyzed projects for the Global Process Manufacturing Team.- Developed pricing model for fledgling business unit resulting in 3% profit increase.- Created and implemented marketing strategy, which included internal training as well as external positioning.- Analyzed worldwide procurement practices for global effects on total costs and inventory.

- Provided operational direction to owners and managers, which improved profits and streamlined productivity, saving an average of 3% to 5% of revenues per unit.- Trained over 1,000 franchise employees on company standards to ensure consistency and quality. - Enforced company compliance standards.- Recognized for the most improved newsletter in the franchise in 1996.- Chaired Sub Jammer committee, which planned a tri-state media event. Led team in execution of final contest held at the Mall of America. Event featured on local news.

- Managed daily operations, including supervision of 25 employees, sales and inventory reporting, payroll administration and budgeting for $625,000 operation.- Devised and implemented business improvements, which resulted in 5% annual savings per store in food supplies and labor costs.- Developed and implemented a training program for management and employees for a three-store franchisee.- Received the 1991 Customer Service Award for a 200-store area.

- Trained to question prisoners of war to acquire information in a timely manner.- Debriefed military personnel for information of intelligence value. Wrote high-level intelligence reports.

Mba, Finance, General Management

Activities and Societies: Corporate Management and Strategy Co-Chair

Bs, International Economics

General