Ritch Carroll Email & Phone Number

Business-focused Technology leader with 25+ years of experience in the development and implementation of Enterprise Systems and Service Management strategies that DRIVE GREATER AGILITY, OPERATIONAL EFFICIENCY, IMPROVED INTEROPERABILITY, DECREASED TECHNICAL RISK and INFORMED BUSINESS CHANGE. Leverages empowering leadership style to develop adaptive, engaged and productive teams for QUICKER ROLLOUT OF KEY PROJECTS, MORE EFFECTIVE RESPONSE TO BUSINESS NEEDS, and FASTER ORGANIZATIONAL CHANGE.Unique Value Proposition: ✔ Blend of Technical, Business and Financial acumen, provides a solid foundational backbone and holistic view of the inner-workings of business to ensure that technology is deployed purposefully and integrated with organizational goals.✔ Deep experience in Transition Management, Transformation Management, Program and Project Management, Solution Design and Architecture, Network / System Administration, LAN / WAN Migration, Enterprise Account Management, P&L Performance, Team Recruitment and Leadership (on-shore and offshore).✔ Influential communicator and relationship builder with finesse in partnering with diverse stakeholder groups to enhance collaboration and interdepartmental knowledge sharing, and improve quality of technology project portfolios, to achieve maximum business value. ✔ Ability to translate complex technical terminology, concepts and issues in an easy-to-understand manner to technical and non-technical management and staff. On a personal note, I bring to the table global literacy and cultural awareness to successfully navigate through diverse organizational practices and mindsets worldwide, attention on continuous improvement, as well as proactive problem solving skills to creatively resolve technical challenges in a cost-effective manner.

Listed skills include Disaster Recovery, Service Delivery, Itil, Data Center, and 53 others.