Ritchie Charles Email & Phone Number

Tampa, Fl, Us

Les Cayes, Sud Department, Haiti

• Managed daily posts across social media platforms to increase Facebook, Twitter, and Instagram engagement. • Generated content ideas to engage target audiences and increase followers. • Developed social media strategy by measuring and reporting on key metrics.

Tampa, Florida, United States

Resolve 50-70 customer complaints via phone and email using salesforce, slack, okta and various other tools at major brokerage firms and credit card companies.Verifying customer identity and Bank statements according to SEC guidelines to remain compliantAccount upgrade/downgrades based on eligibilityOversee multiple customer financial accounts and process customer adjustments.Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.

Limye Pam is a remarkable non-profit organization born from the passion and dedication of individuals who received their education in the vibrant city of Aux Cayes, Haiti. Fueled by a deep love for their community, Limye Pam illuminates the lives of elderly residents and young children by providing invaluable support in the form of education, healthcare, mentorship, and more. With unwavering commitment, they empower the elderly by offering essential resources and creating a nurturing environment, while also investing in the educational journey of young minds through scholarships, supplies, and mentorship programs. Limye Pam's unwavering dedication and impact are transforming lives, fostering unity, and inspiring a brighter future for Aux Cayes.

Boston, Massachusetts, United States

Created badges for employees and tenants when they needed to be added to the systemEmailed management on current or potential issues Created excel spreadsheets to monitor what visitor had access. Committed to delivering excellent customer service while working in a fast-paced environment. Identified ways to improve efficiency in operations and implemented process changes.