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Ritchie Ferguson Email & Phone Number

Implementation and Software Support Analyst at Sustainware
Location: Basildon, England, United Kingdom 4 work roles 3 schools
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Current company
Role
Implementation and Software Support Analyst
Location
Basildon, England, United Kingdom
Company size

Who is Ritchie Ferguson? Overview

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Quick answer

Ritchie Ferguson is listed as Implementation and Software Support Analyst at Sustainware, a with 19 employees, based in Basildon, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ritchie Ferguson.

Ritchie Ferguson previously worked as Production Administrator / 1st Line Support at Ark Workplace Risk and Digital Operator at Premier Pr. Ritchie Ferguson holds B.A., Film/Radio/Television from Canterbury Christ Church University.

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Email format at Sustainware

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Sustainware

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Profile bio

About Ritchie Ferguson

Highly motivated with a good work ethic.Responsible for the complete delivery of files to various platforms, delivered via Aspera and issued to designated location by the clientKeen eye for detailDay-to day work with metadataExperience of QC runtimes of AV. Flagging and resolving issues as quickly as possibleEnsure all issues are flagged immediately to enable the problem to be rectified as quickly as possible whilst meeting strict delivery deadlines. Once the issue is identified, I provide solutions to the head of department based on my expertiseAbility to liaise with producers at all levels whilst under pressure, ensuring a full update is provided on all productsExperience of working in a busy MCR roomExporting files to required spec using either Adobe Premiere or Final Cut ProExperience using encoding programmes including Procoder and Content Agent.

Listed skills include Final Cut Pro, Dvd, Encoding, Video Post Production, and 3 others.

Current workplace

Ritchie Ferguson's current company

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Sustainware
Sustainware
Implementation and Software Support Analyst
Basildon, GB
Website
Employees
19
AeroLeads page
4 roles

Ritchie Ferguson work experience

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Implementation And Software Support Analyst

Basildon, Gb

Production Administrator / 1St Line Support

City Of London, England, United Kingdom

• Responsible for ensuring successful delivery of final produced risk assessment reports for high profile clients.• QC of final drafts including formatting, spell checks, grammar and punctuation, ensuring that documents are always of the highest quality.• Ensure that consultants are up to date with their workflow and that reports are delivered on time to meet client deadlines and SLA’s• Creating datasets and Microsoft Excel spreadsheets for consultants to complete whilst undertaking site visits.• Export and import Datasets using Microsoft Access Database. • Regularly participate and contribute in team meetings including daily group “huddle” to focus on workflow, team performance and ensuring targets are being met.• Responsible for successful upload of completed reports to ARK cloud based “QUOODA” system. Check upload of reports and ensure that the client remains compliant. • Responsible for aiding with client queries and requests such as resetting QUOODA password logins, mobile device access (iOS and Android) property amendments on the system and troubleshooting via the support desk. This is done via email, telephone call or face-to-face.• Regularly lead training of new starters at the company and clients introducing then to the QUOODA system. This is performed either face-to-face or via a call on Microsoft Teams.• Experience of coding and creating new file-paths to fix any bugs which prevent uploads to QUOODA.• Responsible for the day-to-day changes of the back-up sever tapes, ensuring that all tapes are logged correctly• Day-day running of the office, including answering the telephone, general office maintenance and house- keeping.

Digital Operator

Premier Pr

London, United Kingdom

QC of digital content (Film/trailers, TV, iTunes extras) to ensure files contain no issues and are at a high standard.Report any issues to relevant producer, create proxy files/JPEG's for reference and offer advice on how fault can be resolved.Packaging of files (Film/trailers, TV, iTunes extras) and content to send to iTunes and various platforms including Amazon, Google, Microsoft, Sony & TalkTalk. Ensuring file-naming conventions are correct, trailer content is acceptable for certain platforms and to a high standard.Ensuring subtitle files are to the correct spec and sync up with AV.Day to day dealings with metadata.

Technical Support

London, United Kingdom

Working with multiple tape decks and tape formats such as HDCam SR, Digibeta, Betacam SPPlaying and recording content onto tape either deck to deck, captured from DVD or from Final Cut 7.Ensuring deliverables were completed to high standard and on schedule.Encoding files to required spec for platforms via Final Cut (QT's such as Apple ProRes, h264 etc, MP4,) or via content agent (MPEG, QT, FLV) Also burnt content to disc if required.

Aug 2008 - Apr 2014
Team & coworkers

Colleagues at Sustainware

Other employees you can reach at quooda.com. View company contacts for 19 employees →

3 education records

Ritchie Ferguson education

B.A., Film/Radio/Television

Activities and Societies: Had own radio show on CSR FM (Canterbury Student Radio) Member of the drama society

Media, Film Studies, English, Theatre Studies, A Level

Palmers College

Education record

Chalvedon
FAQ

Frequently asked questions about Ritchie Ferguson

Quick answers generated from the profile data available on this page.

What company does Ritchie Ferguson work for?

Ritchie Ferguson works for Sustainware.

What is Ritchie Ferguson's role at Sustainware?

Ritchie Ferguson is listed as Implementation and Software Support Analyst at Sustainware.

Where is Ritchie Ferguson based?

Ritchie Ferguson is based in Basildon, England, United Kingdom while working with Sustainware.

What companies has Ritchie Ferguson worked for?

Ritchie Ferguson has worked for Sustainware, Ark Workplace Risk, Premier Pr, and Lipsync Post.

Who are Ritchie Ferguson's colleagues at Sustainware?

Ritchie Ferguson's colleagues at Sustainware include Maurice Milne, Jasper Waddell, Barani Lakshmi, Robin Carter, and Shaweta Pahuja.

How can I contact Ritchie Ferguson?

You can use AeroLeads to view verified contact signals for Ritchie Ferguson at Sustainware, including work email, phone, and LinkedIn data when available.

What schools did Ritchie Ferguson attend?

Ritchie Ferguson holds B.A., Film/Radio/Television from Canterbury Christ Church University.

What skills is Ritchie Ferguson known for?

Ritchie Ferguson is listed with skills including Final Cut Pro, Dvd, Encoding, Video Post Production, Metadata, Adobe Premiere Pro, and Digital Media.

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