Supervisor (Promoted Thrice From Waiter)
Current• Started as a Waiter: Managed large volumes of tables simultaneously, ensuring each guest’s needs were met efficiently.• Promoted to Bartender: Delivered high-quality service and made tailored drink recommendations. Maintained bar organization and cleanliness, contributing to a smooth service environment.• Promoted to Keyholder: Responsible for opening and closing the establishment, completing end-of-day reports and cash-ups, and communicating areas for improvement with senior management. Assisted in creating a new seating plan to optimize service efficiency and table organization for our restaurant-bar hybrid setup.• Finally Promoted to Supervisor: Retained Keyholder duties while also overseeing training for new staff, leading the team during services, and ensuring team morale. My organizational skills were crucial for managing bookings during peak times, ensuring guests had appropriate seating and timely service. Additionally, I became responsible for accurately inputting deliveries into Kobas, our operating system.
