Monica Ritchie Email & Phone Number

Greater Atlanta Area

Atlanta, Georgia

• Responsible for onboarding, mentoring and training property managers throughout a portfolio in Charlotte, Atlanta & South Florida
• Assist with budget training, implementation and execution for takeovers and new lease-ups
• Support Regional manager with day to day tasks to ensure our communities are reaching all goals
• Identify areas of opportunity for underperforming properties and plan/execute action plan
• Facilitate and participate in due diligence and takeover assignments throughout the portfolio
• Complete quarterly property inspections and ensure standards and expectations are adhered to

Charlotte, North Carolina

• Developed and adhered to annual operating and capital budgets
• Completed monthly operations and financial package for ownership
• Cultivated a cohesive relationship with Simon Property Group to jointly manage the residential and retail portions all owned by JPMorgan
• Responsible for all contract procurement, vendor requirement tracking and negotiations

Washington D.C.

• ·
• Developed and executed leasing and operation strategy resulting in occupancy exceeding plan and increasing revenue
• Identified and resolved operational and staffing issues in first 90 days
• Cultivated and resolved strained relationship with retail tenants

Arlington, VA

·Execute strict TIAA ownership policies and procedures including contract procurement process·Plan and execute $750,000 of capital improvements·Coach a team of 11 to complete their position specific certifications ·Recipient of the 4 Diamond award from ownership

Arlington, VA

·Manage all aspects of daily operating of 300-unit apartment community while working with the onsite retail management, CBRE·Coach a team of 15 members to ensure property renewal rate growth, new resident recruitment, and overall resident satisfaction·Successfully navigate the difficulties of parking garage vehicle vandalism, chronic hot water issues.