Ritchie Thomas, A Soldier'S Coach 🪖 Email & Phone Number

The premiere digital app is solely designed to help teach transitioning military veterans and soldiers the battle of business, so they can win the war on unemployment.Military speaker & coach: I help our brave men & women in the US Military mentally transition from a soldier's mindset to a business professional's mindset so they can go from soldier to CEO (of their career). Several years back I was fortunate enough to be selected in a LinkedIn article about military transition and well, the market responded...Ever since then, I have been on a personal and professional mission to help military veterans not just build a resume, but a life after they transition out of the military

Leading Military Transition Speaker: Renowned for delivering impactful workshops on career transitions, military transition, leadership, entrepreneurship, and personal development tailored specifically for military personnel.Veteran Advocate and Executive Coach: Committed to empowering veterans with the tools and strategies needed for successful civilian careers. Expert in leadership, team building, and navigating the complexities of career transitions.Founder and President of Military Transition University: Provides comprehensive coaching programs and resources for veterans, facilitating smooth transitions from military to civilian life.*Recognized for outstanding contributions to the veteran community and for inspiring countless individuals to achieve their full potential during and after their military service.

Bethesda, Md, Us

Responsible for ensuring that the use of IT software and technologies 1) are aligned with the ACMG strategy, 2) streamline business operations, 3) support information technology initiatives 4) delivers optimal return on investment, and 5) maintains utmost security. The CIO will oversee the evaluation, acquisition, maintenance, security and support of computer hardware and software systems and will lead and coordinate both internal and external resources required to support ACMG’s objectives and goals. The CIO will serve as the supervisor of the Information Systems department.ESSENTIAL FUNCTIONSEstablish long-term information system strategies and develops plans for supporting systems and acquiring software and hardware necessary to meet those needs.Ensure IT strategies and processes support company-wide goals and develops policies, procedures, and best practices as needed.Oversee projects and assignments within the Information Systems (IS) department and with external vendors and service providers so that IT maintenance, updates, and security are performed in a timely fashion.Serve as a member of the executive team to identify ways IT can assist the company in achieving business and financial goals.Identify new IS developments and technologies; anticipate resulting organizational modifications.Lead information system development and maintenance for grants and contracts.Develop and implements the IT budget.Communicate goals, projects, and timelines of the company to the information systems department, and execute those goals within the department.Support informational and strategic updates to the board of directors as needed.Assist as top-level contact for end users in determining IS requirements and/or solutions.Ensure compliance with government regulations that apply to systems operations.Conduct team performance evaluations that are timely and constructive.Perform other related duties as assigned.

Us

Serve as senior IT consultant and big picture thinker, providing technology guidance & managing strategic direction for Georgia Municipal Association and its pension fund. Collaborates and build trust with internal staff, regional membership, and organizational leadership by translating their overall business and technology needs. Cultivated and drove the implementation of a multi-faced and integrated technology strategy to ensure foster a technology-first culture to maximize membership and community engagement. Provide leadership and coaching for the IT team to ensure a positive culture and connection is established with end-user first in mind while executing functional strategic plans around technology transformation.

Atlanta, Ga, Us

Contributed to the strategic planning, digital design, layout, and initial technology implementation planning, which identified key strategic issues for Center for Civil and Human Rights, (CCHR’s) two sites including the primary data center build-out with the construction and architecture teams. Provided technology leadership for The Center with a strategic focus on service desk methodologies, formulating an IT roadmap, as well as launching a digital game plan. Developed and executed management plans for time, cost, scope, quality, communications, procurement, and integration. Accountability for $1M technology budget and 10 indirect personnel.

Atlanta, Ga, Us

Managed, supported, and administrated IT system maintenance and service delivery to over 2,200 teachers and students. Ensured technical guidance and performance to IT Dept., including investigating EdTech trouble-ticket issues and authenticating performance of service providers. Accountability for $1M technology budget and 10+ Direct Reports.

Dallas, Tx, Us

Assisted in monitoring key infrastructure and ensured operational stability. Identified and learned appropriate software and hardware used and supported by the organization. Managed a team of 8 desktop and server engineers, while providing continuous coaching methodologies to assure top performance. Provided oversight of service providers SLAs.

Coppell, Texas, Us

Responsible for the design, implementation, support, and ongoing enhancement of end-user computing technology services and solutions. Provided leadership for a team of technical analysts and administrators focused on improving the end-user computing environment. Assisted in the implementation of data security and recovery procedures.

Arlington, Virginia, Us

***NOTE: Recommended for Warrant Officer Program (Executive Leadership) due to high level of success, completion, and potential. Responsible for developing, maintaining and implementing standards, policies and procedures for the secure and encrypted IT Infrastructure that insures authorized use and incident management within US Army regulations. Involved in optimization of hardware, software and network contracts and license agreements. Responsible for working with the IT team to deliver professional ITIL technology support services to users in a fast paced environment. Worked alongside the IT team to resolve complex and everyday service requests relating to server and client computer hardware and software problems and malfunctions. Performed client computer hardware and software installations and worked on special projects and assignments. Displayed excellent interpersonal skills, exceptional work ethic and showed a great desire to learn and became challenged in IT administration and engineering. Displayed a working knowledge and understanding of various operating systems (Windows/Mac), applications and products utilized by the company. Understanding of the data processing environment and the impact to business functions when systems and/or applications are unavailable. Strong knowledge and proficiency in PC hardware/software such as Windows Operating Systems, Mac, switches.

Arlington, Virginia, Us

Provided service desk support dealing specifically with IT service desk metrics, incident management to include personal computers, Microsoft Operating Systems, reset user accounts, resolved printer problems, managed Active Directory, resolved LAN/WAN problems, while network drives and all others as assigned. Followed established procedures and documentation requirements and recommended changes to procedures as the operating environment demands. Created and maintained employee security permissions and profiles, add-move-changes for assigned systems. In addition, performed tasks as assigned by the Manager of Technology and Information Systems; setup, inventory, prepared and repaired personal computer hardware and software components. Provided support and assistance to the System Administration group by following problem determination procedures and processes, documenting problems and fixes, while performing user profile updates and escalating problems according to established protocols. Had knowledge of company’s information technology (IT) policies, regulations, and practices and used this to assist in the administrative of various office programs and procedures.

Bachelor'S, Information Technology

Master'S Degree, Information Management For Executives