Riteesh Pandeyy Email and Phone Number

My self Ritesh, as a customer service executive i have six years plus of experience in shipping industry,In my current role i am part of the area India and handling process as belowCreating all India bookings as per customer request.To liaise with all Customers and to ensure everything is in place.Passing information proactively to customers.Create standard and special shipments incl. rate retrieval.Receive, evaluate and administer update requests from Customers. Attend to customers requirements from booking request until departure of vessel Forward FPLE to transshipment port after vessel departure.Co-ordinate with Sales and Sales support for pending/missing RA. Communicate with Customers in case of exception handling of Shipments Advise transshipment status to customer, if requested.Update customers on schedule/cut-off changes send short shipment notices to customers. Liaise with ED for container placement and container linkages.Liaise with Operations and Sales.