Riten Singh Email & Phone Number

London

Independent technology director services across financial services and healthcare industry.

Supported business operations and IT functions with the goal of enhancing DeX day-to-day service delivery and increasing employee satisfaction. Managed and developed technical support using ITIL 4 best practices, aligning activities with business objectives. Utilized data analysis to improve transparency and trust, optimizing incident management and overall service delivery.

London

Responsible for strategic transition to Azure cloud environment. Stakeholder management, strategic planning, and risk mitigation using Agile/Kanban principles. Hands on as possible: assessing code quality, sprint planning, workshops, retrospectives and technical design reviews using scaled agile methodologies. Key contributions and successes:• Leveraged Agile methodology to re-platform Analytics compute grid and Data Warehouse.• Recognised for solving 100% of cyber-security and… Show more Responsible for strategic transition to Azure cloud environment. Stakeholder management, strategic planning, and risk mitigation using Agile/Kanban principles. Hands on as possible: assessing code quality, sprint planning, workshops, retrospectives and technical design reviews using scaled agile methodologies. Key contributions and successes:• Leveraged Agile methodology to re-platform Analytics compute grid and Data Warehouse.• Recognised for solving 100% of cyber-security and cyber-resiliency defects using SRE methodology. Show less

London, United Kingdom

Responsible for $35m strategic banking regulations roadmaps (including Solvency II), providing system wide critical service to 21 major stakeholders. Centralised management of requirements working closely with cross-functional teams. Deliver oversight, advisory, KPI and guidance on risks related to change using Agile/Scrum methodology. Key contributions and successes:• Manage 10 vertical streams (team size c200). Iterative delivery to flatten cost curve • Executed dry run aspects… Show more Responsible for $35m strategic banking regulations roadmaps (including Solvency II), providing system wide critical service to 21 major stakeholders. Centralised management of requirements working closely with cross-functional teams. Deliver oversight, advisory, KPI and guidance on risks related to change using Agile/Scrum methodology. Key contributions and successes:• Manage 10 vertical streams (team size c200). Iterative delivery to flatten cost curve • Executed dry run aspects for bank-wide stakeholders, including managing success criteria and reporting.• Saved $8m/year costs: migrate Credit Risk/Monte Carlo compute grid (20,000 cores) to Azure/Terraform. • Achieved an unprecedented 89% reduction in defects by strengthening engineering culture.• Helped recruit a co-located L1 team to enhance incident response times and improve support quality.• Created dashboards to track KPIs for IT infrastructure and compute, ensuring cost efficiency and resilience. Show less

London | Tokyo

Responsible for shaping the strategic program management and roadmap for the $30m re-platforming of legacy FX platform. Leverage a cloud centric, globally cyber resilient, distributed plant. Front to back transformations of the eFX product, compliance with MIFID regulations. Work closely with cross-functional teams delivering 30,000km of low latency global trading network and 4,000 DC migration using Scrum and Six Sigma project management methodologies. Key contributions and successes:•… Show more Responsible for shaping the strategic program management and roadmap for the $30m re-platforming of legacy FX platform. Leverage a cloud centric, globally cyber resilient, distributed plant. Front to back transformations of the eFX product, compliance with MIFID regulations. Work closely with cross-functional teams delivering 30,000km of low latency global trading network and 4,000 DC migration using Scrum and Six Sigma project management methodologies. Key contributions and successes:• Recognised for protecting business against a $5m/daily loss: delivered global resilient platform (TDD).• Achieved largest-ever recorded increase in market share: 22nd to 7th in Euromoney FX rankings. • Delivered $8M Tokyo colo in six months, increasing Asian client revenue by 95%.• Utilised Splunk/Nexthink/Grafana to maintain system health, improve visibility and reduce incidents.• Automated ticket routing and categorization, cutting FX trading support resolution time by 60%. Show less

London, United Kingdom

Responsible for executing on the strategic roadmap for re-platforming the legacy retail trading plant. Built detailed understanding of business vision and strategy, working closely with cross-functional teams to align requirements and shape the technical plan. Build relationships and cross-sell to other business units. Key contributions and successes:• Reduced pressure faced by #1 ranked equities business: delivered world-class risk monitoring (React). • Noted for increase in fill… Show more Responsible for executing on the strategic roadmap for re-platforming the legacy retail trading plant. Built detailed understanding of business vision and strategy, working closely with cross-functional teams to align requirements and shape the technical plan. Build relationships and cross-sell to other business units. Key contributions and successes:• Reduced pressure faced by #1 ranked equities business: delivered world-class risk monitoring (React). • Noted for increase in fill rates by developing low latency data warehouse to sight crossing opportunities.• Personally selected by CIO to re-platform eRates after vendor shot-down $8m fee reduction.• Achieved 100% closure on risk and compliance issues for e-Trading IT.• Responsible for one of best team retention metrics in the department.• Managed large incident calls and follow-up, ensuring all resolutions were effectively implemented. Show less

Hong Kong

Responsible for $12m budget covering Equities Execution Services across Asia, providing effective risk management and delivering innovative technology solutions and services. Key contributions and successes:• Lead largest project for Nomura: ‘Arrowhead’ upgrade of 70+ systems achieving 100% quality standard. • Achieved largest recorded drop in outages in a 2-month window: personally reviewed all changes.• First to offer co-located algorithms to all clients on Tokyo Exchange… Show more Responsible for $12m budget covering Equities Execution Services across Asia, providing effective risk management and delivering innovative technology solutions and services. Key contributions and successes:• Lead largest project for Nomura: ‘Arrowhead’ upgrade of 70+ systems achieving 100% quality standard. • Achieved largest recorded drop in outages in a 2-month window: personally reviewed all changes.• First to offer co-located algorithms to all clients on Tokyo Exchange strengthening firm’s franchise. • Reduced opex costs by $3m by retiring high-cost legacy platforms and flattening IT cost curve. Show less

Hong Kong

Responsible for low touch and high touch Equities flows within JP Morgan Asia. Identify operational and technical difficulties. Leverage Agile / Kanban principles to delivery of innovative services and solutions. Key contributions and successes:• Achieved $25bn in additional turnover by delivering 5 core algos to 5 markets in 5 months (‘5x5x5’).• Increased client covered to 80% of target revenue base: on boarded the top-ranked in 4 months push.• Increased market share to 10%:… Show more Responsible for low touch and high touch Equities flows within JP Morgan Asia. Identify operational and technical difficulties. Leverage Agile / Kanban principles to delivery of innovative services and solutions. Key contributions and successes:• Achieved $25bn in additional turnover by delivering 5 core algos to 5 markets in 5 months (‘5x5x5’).• Increased client covered to 80% of target revenue base: on boarded the top-ranked in 4 months push.• Increased market share to 10%: lead focused specialist team to eliminate E2E capacity bottlenecks.• First to deliver algo product to India: $5m additional revenue potential and improve trader productivity. Show less

London, United Kingdom

Responsible for $2m budget covering Global Analytics, Equity Derivatives and Converts IT to deliver quality solutions on time and budget. Oversee complex projects ensuring alignment with business outcomes.Key contributions and successes:• Delivered world’s first converts ‘trading on swap’ system. Described by Financial News: ‘like Sputnik’.• Served on Google IPO IT team: world’s largest Internet IPO to-date.• Aided ‘One Bank’ changes across 200 platforms: helped win ‘Best Euro… Show more Responsible for $2m budget covering Global Analytics, Equity Derivatives and Converts IT to deliver quality solutions on time and budget. Oversee complex projects ensuring alignment with business outcomes.Key contributions and successes:• Delivered world’s first converts ‘trading on swap’ system. Described by Financial News: ‘like Sputnik’.• Served on Google IPO IT team: world’s largest Internet IPO to-date.• Aided ‘One Bank’ changes across 200 platforms: helped win ‘Best Euro. IT Department’ award.• Recognised for delivering ‘best on the street’ portfolio analytics platform for global equities business. Show less

London, United Kingdom

Responsible for development, effective planning and delivery of complex e-commerce platform end-to-end. Key contributions and successes:• Worked with front-to-back IT teams to deliver first ever FX options trading, News and Research web protal as ‘one bank’ to clients.• Recognised by Yahoo! Banking Partner award.• Noted as being in the “Top 1%” in the IT team”.

London, United Kingdom

Responsible for development of knowledge management platform. Pre-sales consultancy toa identify growth opportunities and aid in growing reviewing and long-term partnerships.Key contributions and successes:• Developed knowledge management platform beating powerful competitors like Altavista and Yahoo!• Recognised by CEO as ‘one of three’ staff members materially contributing to firms exponential growth.