• Re-check the cleanliness of dining area and service stations.• Check daily special menu with the Team Leader.• Participate in pre-service meal briefing.• Take reservation (in the absence of the host).• Practice suggestive selling.• Check the guest billing.• Perform the sequence of service.• Give on the job training to waiter/waitress.• Assist Team Leader with check inventory count from the previous day.• Take action immediately for any concerns brought up by the guest and inform the Team Leader or Assistant Manager / Manager.• Recommend cost saving action to the staff during the briefing.

• Assist team members in working with customers as they come into the restaurant.• Take customer orders and handle sales and purchases.• Ensure team members meet the safety and cleanliness standards of the outlet.• Help train new team members and motivate them through routine interactions, as well as planned recognition efforts.

• Maintain upscale environment for all hotel guests and conference patrons.• Train and monitor new hires in daily front desk processes and operations.• Coordinate conference and meeting space allocation based on needs and handle event planning issues.• Maintaining cash sales of day to day transaction.• Updating team members about new products, services, pricing and policies.• Reconciled daily receipt and posted data to spread sheets tracing discrepancies and ensuring accuracy in every detail.• Meeting and greeting customers and organizing table reservations.• Receiving payments for the food items purchased.• Taking guest orders and serving the food as per procedure.

Finished my Industrial Training from one of the renouned organisation in hospitality sector.

Instruction on workstation setup for prevention of dissatisfation of customer service.Give onsite and offsite classes.Being the principal point of contact at a organisation and provides information and assistance to guests.