General Manager Franchise Sales & Operations
CurrentHandling the Premium Automotive Detailing Studio division of Manmachine by the name of 'The Detailing Mafia', Responsible for Brand Franchisee Growth, Quality of Franchisee services, execution & client relations. Key Responsibilities Areas:- Managing Franchisee Sales and Operations of a Premium Car Detailing Studio (The Detailing Mafia) with International Product and services Portfolio. Franchisee Lead Generation, Turnaround Time and Leads conversion process development, implementation and efficiency monitoring. Store operations organising and workflow prioritizations to maximise studio delivery quality and manpower efficiency. Brand Development, creative direction, campaign direction, marketing plan supervision and overall Brand management. Franchisee Operation Quality analysis and supervision for better Brand Value.