• Handling more than 15000 devices in AirWatch• Enrolling IOS, Android and Windows device • Troubleshooting enrollment issues of filed workers • MDM Airwatch solution Device Management and Email Management• Deploying Internal App and Public App• Troubleshooting the Internal applications • MDM settings, connecting to Exchange Server, Configuring email.• Creating Directory profile.• Renewal and Uploading APNs certificate.• Handling password resets, user id creation, user interaction.• Creating the OG and smart group• Creating the AirWatch profile and pushing to respective OGs and smart groups• Maintain all workspace one on prime component servers• Upgrading workspace one component OEM version • Workspace one on prime component servers switch over activity

Roles & Responsibilities:● New devices enrollment Windows and Mac● Users Pre- Checkup before Enrollment and Support● Adding user to specific groups for device enrollment ● Modification of MDM devices through VMware Airwatch console● Installation of all basic software’s from VMware Workspace One● Office O365 support● Box drive support● Zscaler security support● Zoom app and plugin support ● Application trouble shooting and support● Vender management ● Printer server configuration and trouble shooting ● Remote assistances for remote users using LMI tool and Zoom ● Providing Bit-locker key to effected users ● Working on incidents using ITSM ( Service now )

Roles & Responsibilities:● Windows OS installation & configuration.● Troubleshooting Network/domain problems.● Installation of standard software applications, anti-virus,● HP ticket-logging tool SAW for Incident management etc.,● Maintenance of LAN infrastructure, installation of modem, data card, Avaya phones. ● Email Configuration in Android and MAC phones through VMARE Air watch

Roles & Responsibilities:● Windows OS installation & configuration.● Troubleshooting Network/domain problems.● Installation of standard software applications, anti-virus, HP ticket-logging tool SAW for Incident management etc.,● Maintenance of LAN infrastructure, installation of modem, data card, Avaya phones.● Email Configuration in Android and MAC phones through VMARE Air watch

Roles & Responsibilities:● Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007 and 2010 and any other authorized desktop applications.● Troubleshooting & Repairing of Desktop systems network configuration and printer configuration at Windows XP, Vista and Windows 7 and Ubuntu platform.● Customize desktop hardware to meet user specifications and site standards.● Performs work in compliance within specified warranty requirements.● Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels.● Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems, diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime.● Troubleshooting network connectivity in a LAN/WAN environment.● Configuring and backup the outlook, troubleshooting in SAP.● Basic troubleshooting & installation of printers.● Troubleshooting of windows server 2003 and 2008.