Handling Documentation related to Import shipment by Air. Tracking and Update Client for shipment Status & maintaining DSR Co-Ordination with custom clearance department for getting status and to avail required documents Arranged for pick-up and delivery of goods to respective locations. Ensure timely clearance and delivery of the shipments.

Managing the Clearance part of the International Air shipment as per per-alert received from origin Country.Communicating with customers for required documents along with updating the live status of their shipments.Monitoring the advance filing of BOE in the correct manner to avoid late filing fees and amendments.Collecting the payments and updating the same in the system for smooth operation of on time deliveries.Handling lifesaving and critical shipment for super express clearance and delivery to the final destination.Trained new team members on the company's policies, procedures, and best practices.

Handling Customer's withdrawal, banning and verification issues.  Used to solve the queries of the customers by online chat.

Handling UK Billing Process. Work on SAP application and the utility are Electricity and Gas.  Rectify and correct implausible meter readings and then bill and invoice the customer.Handling Healthcare Process for US clients by processing various types of claims.  Solving errors while processing using a Command Line Interface.  Checking eligibility and analyzing types of insurance policies.